Field Service Representative
Company: Kreg Therapuetics
Location: Richmond
Posted on: May 3, 2024
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Job Description:
Description:Our mission is to help hospitals improve the
management and outcomes of their most complex patients.Kreg's Beds
provide an innovative modality to get complex patients out of bed,
mobilized and stabilized so they can progress to PT, LTACH, and
ultimately home. Because not all the patients are the same, not all
the beds should be the same. Kreg's offers a unique portfolio of
specialty beds and 24/7 rental services to allow clinicians to
mobilize those complex patients safely and efficiently. We are a
small company, on a mission to stand out from the crowd and make
Kreg Beds the #1 hospital partner to deliver better outcomes for
complex patients.The Field Service Representative (FSR) will report
directly to the Operations Manager & Supervisors in each market.
This position is responsible for the delivery, service, and pick-up
of Kreg Therapeutics' rental medical equipment. FSR's must be able
to communicate with Central Dispatch and mindfully assist with
customer needs. FSR's prepare equipment for patient use with
meticulous maintenance, disinfecting and
testing.Requirements:Primary Responsibilities of the Field Service
Representative:While performing the duties of this job, the
employee will be required to stand and walk during the majority of
his/her shift.Must be able to carry and move 50 lbs.Must be able to
load a 1000 lb hospital on to a truck. which may require bending,
laying on the floor or kneeling to secure the bed before and after
transport.Must be able to apply the required force to maneuver and
stop the movement of a 1000 lb hospital bed. Must be able to push,
turn or pull a 1000 lb bed throughout the facility to a patient
care room.May be required to drive 10-250 miles daily.Must be able
to stand, kneel, stoop for up to 8hrs daily to clean and disinfect
equipment.Must be able to climb up and down a two-foot step from
the truck deck to ground level multiple times per day.Deliver,
service and pick-up medical equipment from facilities.Become
skilled at testing, troubleshooting, repairing, operating all Kreg
Therapeutics products.Maintain company vehicles in a clean and
orderly manner.Clean and disinfect rental equipment in accordance
with Kreg Therapeutics policies and procedures.Accurately complete
daily reporting requirements.Initiate and maintain positive
interactions with all customers.Responsible for completing orders
in the designated time frame.Meet all competency expectations to
operate a 26-foot box truck. Meets all company safe driving
expectations.Always maintain communication with central dispatch
regarding customer orders.Requirements of the job:A valid Driver's
LicenseAbility to travel overnight at times for product transfers
within marketsAble to pass a criminal background check &
preliminary/random drug screeningAvailability to operate in a 24/7
environment on a specific shiftPrevious experience in a service
industry is a plusProven leadershipStrong written and verbal
communications and customer service skillThe capability to lift 50
lbs., loading /driving box trucks, moving large medical devices,
working with medically complex patients at the bedside in the
facilityWhy work for Kreg Therapeutics?Our products will allow you
to make a significant impact in patient care as we serve your
community to provide the highest standards of care.You'll get
closer to the mission. There's less corporate jargon and
bureaucracy getting in the way of what you can do and accomplish as
a professional.You can wear many hats. Instead of delegating tasks,
you'll figure out how to get them done-and learn a lot in the
process.You'll work more closely with senior leaders. Instead of
seeing the CEO once a year, you'll work right next to himYou'll
experience a lot of camaraderie. Teamwork is a big part of our
small family-like culture.You can move quickly on your ideas. If
you have a proposal, you can try it out quickly without a lot of
red tape.You can experiment. You'll have plenty of chances to test
new ideas-and you'll be encouraged to do so. We hate boxes, lanes
and silosYou'll feel a sense of ownership.Benefits
include:Comprehensive Benefit package (Medical, Dental, Vision,
401K & Life Insurance)Paid travel expensesKreg phone & laptop--
Vacation, Personal & Sick timePI2a1847f2678b-25660-33702848
Keywords: Kreg Therapuetics, Newport News , Field Service Representative, IT / Software / Systems , Richmond, Virginia
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