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Receptionist

Company: TowneBank
Location: Williamsburg
Posted on: November 18, 2021

Job Description:

TowneBank has a culture that:Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community.Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations.Essential Responsibilities:Welcomes members to TowneBank, determines the nature of their business and directs them to the appropriate person or departmentOperates the department's or branch's main telephone switchboard and assists callers by transferring them to the appropriate party or taking messages from the callerBecomes familiar with TowneBank's locations, hours, telephone numbers and individuals so that routine questions can be answered with easeTypes memos, correspondence, reports and other documents as neededAssists the branch or department team with a variety of day-to-day duties as requestedAssists with copy projectsOther duties as assignedObeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)Minimum Physical Requirements:Sitting 60% of the timeWalking to the teller line and to other co-workers several times daily to deliver mail and customers' transactionsEscorting customers to other branch personnelAssisting elderly and handicapped customers when entering and leaving the buildingOperating the copy machine several times a dayWalking to check the FAX machine hourly; operating the FAX machine; adding paper and performing necessary maintenance to the machineMaintaining and organizing supplies requiring lifting (up to 10 pounds), reaching, bending and stoopingPreparing and monitoring coffee for customersEnvironmental Conditions:Normal business environmentReceptionist area is located near the main doors which can result in a change in air temperature throughout the dayMinimum Required Skills and Competencies:Excellent customer service skillsExcellent telephone skillsDesired Skills and Competencies:Computer experience (Word and Excel) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: TowneBank, Newport News , Receptionist, Administration, Clerical , Williamsburg, Virginia

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