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Receptionist - Assisted Living (Part Time)

Company: Williamsburg Landing
Location: Williamsburg
Posted on: January 6, 2022

Job Description:

Williamsburg Landing, the area's only CARF-accredited Life Plan Community, seeks a Part-Time Receptionist to support Assisted Living. The ideal candidate must have excellent organizational, administrative, customer service, and communication skills. JOB SUMMARYThe Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff. This position works under the direction of the Assisted Living Administrator.ESSENTIAL JOB FUNCTIONS Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/person Develops friendly and professional relationships with residents and remains alert to problems, changes, or needs of residents and relays needs or concerns to proper department, following up when necessaryProvides information on facilities, services, and events; requests handyman service appointments on behalf of residentsAssists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail; stamps, sorts, and distributes mail; redirects improperly addressed mailCommunicates work orders to Facilities ManagementSchedules resident transportation as requestedEnsures professional appearance of the main lobby and front desk, including floral arrangementsManages the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at end of the shiftAssists in training new receptionists and provides coverage for other receptionists as neededAssists other departments with clerical requests and/or projects as time permitsPerforms other duties as assignedQUALIFICATIONSHigh school diploma or GED required; proficiency with MS Office required; basic knowledge of cash receipts and accounting procedures required; a minimum of two (2) years' experience in customer service or the hospitality industry preferredKNOWLEDGE, SKILLS, AND ABILITIESExcellent organizational, administrative, customer service and communication skills required; ability to understand and respond appropriately to older adults with unique life issues; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous, friendly, prompt, and tactful manner BENEFITS (Part Time)403(b) Retirement Plan529 College Savings Plan Holiday Pay (when working a holiday)Corporate Wellness ProgramHealth Club & Spa MembershipEmployee Education & Training FundEmployee Assistance Program Credit Union MembershipWilliamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.Apply online at EOE/Tobacco Free/Drug Free #pm20.


Keywords: Williamsburg Landing, Newport News , Receptionist - Assisted Living (Part Time), Administration, Clerical , Williamsburg, Virginia

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