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Receptionist - Assisted Living (Part Time)

Company: Williamsburg Landing
Location: Williamsburg
Posted on: January 7, 2022

Job Description:

Description:
Williamsburg Landing, the area's only CARF-accredited Life Plan Community, seeks a Part-Time Receptionist to support Assisted Living. The ideal candidate must have excellent organizational, administrative, customer service, and communication skills.

JOB SUMMARY
The Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff. This position works under the direction of the Assisted Living Administrator.

ESSENTIAL JOB FUNCTIONS
Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/person
Develops friendly and professional relationships with residents and remains alert to problems, changes, or needs of residents and relays needs or concerns to proper department, following up when necessary
Provides information on facilities, services, and events; requests handyman service appointments on behalf of residents
Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail; stamps, sorts, and distributes mail; redirects improperly addressed mail
Communicates work orders to Facilities Management
Schedules resident transportation as requested
Ensures professional appearance of the main lobby and front desk, including floral arrangements
Manages the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at end of the shift
Assists in training new receptionists and provides coverage for other receptionists as needed
Assists other departments with clerical requests and/or projects as time permits
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required; proficiency with MS Office required; basic knowledge of cash receipts and accounting procedures required; a minimum of two (2) years' experience in customer service or the hospitality industry preferred

KNOWLEDGE, SKILLS, AND ABILITIES
Excellent organizational, administrative, customer service and communication skills required; ability to understand and respond appropriately to older adults with unique life issues; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous, friendly, prompt, and tactful manner

BENEFITS (Part Time)
403(b) Retirement Plan
529 College Savings Plan
Holiday Pay (when working a holiday)
Corporate Wellness Program
Health Club & Spa Membership
Employee Education & Training Fund
Employee Assistance Program
Credit Union Membership
Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.

Apply online at Williamsburglanding.org .

EOE/Tobacco Free/Drug Free

#pm20
.

Requirements:

PI159183774

Keywords: Williamsburg Landing, Newport News , Receptionist - Assisted Living (Part Time), Administration, Clerical , Williamsburg, Virginia

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