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Receptionist - Assisted Living (Part Time)

Company: Williamsburg Landing
Location: Williamsburg
Posted on: January 16, 2022

Job Description:

Williamsburg Landing, the area's only CARF-accredited Life Plan Community, seeks a Part-Time Receptionist to support Assisted Living. The ideal candidate must have excellent organizational, administrative, customer service, and communication skills. JOB SUMMARYThe Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff. This position works under the direction of the Assisted Living Administrator.ESSENTIAL JOB FUNCTIONS

  • Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/person
  • Develops friendly and professional relationships with residents and remains alert to problems, changes, or needs of residents and relays needs or concerns to proper department, following up when necessary
  • Provides information on facilities, services, and events; requests handyman service appointments on behalf of residents
  • Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail; stamps, sorts, and distributes mail; redirects improperly addressed mail
  • Communicates work orders to Facilities Management
  • Schedules resident transportation as requested
  • Ensures professional appearance of the main lobby and front desk, including floral arrangements
  • Manages the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at end of the shift
  • Assists in training new receptionists and provides coverage for other receptionists as needed
  • Assists other departments with clerical requests and/or projects as time permits
  • Performs other duties as assignedQUALIFICATIONSHigh school diploma or GED required; proficiency with MS Office required; basic knowledge of cash receipts and accounting procedures required; a minimum of two (2) years' experience in customer service or the hospitality industry preferredKNOWLEDGE, SKILLS, AND ABILITIESExcellent organizational, administrative, customer service and communication skills required; ability to understand and respond appropriately to older adults with unique life issues; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous, friendly, prompt, and tactful manner BENEFITS (Part Time)
    • 403(b) Retirement Plan
    • 529 College Savings Plan
    • Holiday Pay (when working a holiday)
    • Corporate Wellness Program
    • Health Club & Spa Membership
    • Employee Education & Training Fund
    • Employee Assistance Program
    • Credit Union MembershipWilliamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.Apply online at . EOE/Tobacco Free/Drug Free #pm20.


Keywords: Williamsburg Landing, Newport News , Receptionist - Assisted Living (Part Time), Administration, Clerical , Williamsburg, Virginia

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