Service Coordinator - Fast paced, dynamic company!
Location: Newport News
Posted on: January 22, 2023
Immediate need for a Service Coordinator who has exceptional
customer service and communication skills. Must be able to handle
disputes, conflicts, and emergency situations with customers.
Duties will include: -Coordinate service scheduling between
customers and technicians. -Liaison between all customers/National
Accounts and technician. -Negotiate rates and travel as necessary
and approved. -Review and maintain National Account contracts.
-Research and contact new National Accounts. -Maintain telephone
system customer parts/warranty/password information. -Generate
service tickets & cable locates for technicians to include all
documentation and instructions. -Reconcile and code timecards with
service tickets for billing and payroll processing. -Invoice all
service tickets as required by customers and deadlines. -Experience
with Microsoft Office Suite. -Maintain customer notes in database.
Apply today for consideration, pay based on experience up to $32K.
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
Keywords: , Newport News , Service Coordinator - Fast paced, dynamic company!, Administration, Clerical , Newport News, Virginia
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