Scanning Operator Level 1
Company: CTG
Location: Richmond
Posted on: January 19, 2026
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Job Description:
Job Description Job Description Overview CTG is seeking to fill
a Scanning Operator Level 1 opening for our client in Richmond, VA.
Location: Richmond, VA Duration: Ongoing contract Purpose: Assist
with operational accountability for managing all aspects of digital
imaging and scanning to meet contractual SLAs and ensure customer
orders are complete per specifications. Scope: This position is key
for ensuring the accuracy of digital imaging processes and
enhancing customer satisfaction through efficient document
management. Duties: Assist with the day-to-day operations within a
Digital Imaging Center, focusing on digital imaging and related
duties. Ensure customer issues and escalations are resolved or
further escalated as appropriate. Conduct quality checks on work to
ensure accuracy and adherence to standards. Adhere to safety
procedures and logical/physical security requirements. Work
independently and as part of a team; perform backfile duties for
absent coworkers. Receive, sort, and process mail documents and
packages, ensuring timely delivery. Validate and prepare documents
for scanning, including removing bindings and inserting slip
sheets. Operate high-speed scanning equipment, perform quality
checks on scanned images, and index images according to customer
specifications. Other duties as assigned by Lead or Manager.
Skills: Excellent verbal and written communication skills. Strong
attention to detail and ability to manage large volumes of
documents. Proficiency in MS Office and data entry. Familiarity
with administrative tasks and document preparation. Ability to
handle confidential information with discretion. Experience:
Minimum 1 year experience in a Customer Service environment. Data
entry experience or background as an Office Clerk is a plus.
Experience in a digital imaging or document management role is
advantageous. Education: Minimum High School Diploma. Excellent
verbal and written English communication skills and the ability to
interact professionally with a diverse group are required. CTG does
not accept unsolicited resumes from headhunters, recruitment
agencies, or fee-based recruitment services for this role. To
Apply: To be considered, please apply directly to this requisition
using the link provided. For additional information, please contact
Recruiter Emily Drew at emily.drew@ctg.com . Kindly forward this to
any other interested parties. Thank you!
Keywords: CTG, Newport News , Scanning Operator Level 1, Administration, Clerical , Richmond, Virginia
