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Quality Engineer

Company: Ferguson
Location: Newport News
Posted on: January 6, 2022

Job Description:

Job Description:The Quality Engineer will be responsible for monitoring, identifying, and thoroughly investigating product quality issues to resolution. This person will apply quality tools and techniques for problem solving and facilitate improvements on our products and processes.The Quality Engineer will act as a department representative on cross-functional teams within Ferguson and with our vendors to find the root cause and corrective actions. Supporting our goal that all our products are safe for their intended use and meet all applicable industry standards and specification is a key function of this role.Location: Ideal candidates will reside in the Hampton Roads to Richmond areas or the Mid-Atlantic for a hybrid/remote type schedule. Some visits to Ferguson's corporate offices for in house collaboration and meetings.Responsibilities:

  • Monitor, document, and track product issues.
  • Represent the department on cross-functional teams to identify, prevent, or resolve product issues.
  • Use quality tools to support the strategic goals of the company
  • Coordinate product inspections or product testing to support root cause analysis.
  • Write reports documenting issues, draft product advisories and recalls.
  • Track cost of quality.
  • Provide technical support to auditing, inspection, or Ferguson sales associates.
  • Handle projects to completion.
  • Act as department liaison with our vendors to develop better products and implement corrective actions.
  • Work with other engineers and analysts on a cohesive team to accomplish goals.
  • Review data and make data-driven decisions for best resolutions
  • Support development and use of departmental and vendor critical metrics and score cards.
  • Provide lessons learned from current running projects to improve future projects.
  • Participate in or lead vendor quality audits if needed.Qualifications:
    • Bachelor's Degree in Engineering/Engineering Technology or another technical field is preferred.
    • 5+ years of experience in a quality role or related field is preferred.
    • ASQ Certification(s) preferred: CQE, CQA, CQPA, CMQ/OE.
    • Critical thinker, excellent problem-solving skills, and continuous improvement mentality.
    • Experience with quality tools, such as six sigma, lean, FMEA, and root cause analysis (8D, 5Why, etc).
    • Product knowledge in plumbing, manufacturing, automotive, or construction is preferred.
    • Knowledge of product or industry specifications preferred.
    • Ability to prioritize and handle deadlines.
    • Ability to handle stress and work well in a fast-paced environment.
    • Ability to work well independently and in a cohesive, goal-oriented team.
    • Excellent communication skills (oral, written and telephone skills) with the ability to communicate complex technical information into easily understood terminology.
    • Strong computer skills (Microsoft Office Suite: Word, Excel, PowerPoint, Outlook required; Access, PowerBI and others are helpful).
    • Poise and maturity to work well with management, vendors, and customers.Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and paternal), employee assistance programs, associate discounts, community involvement opportunities, and much more!
      • The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.Equal Employment Opportunity and Reasonable Accommodation Information

Keywords: Ferguson, Newport News , Quality Engineer, Engineering , Newport News, Virginia

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