SERVICE TECHNICIAN

Company: Virginia Air Pro Heating and Air
Location: Chesapeake
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description: Position Summary The HVAC Service Technician will be responsible for diagnosing, repairing, maintaining, and installing heating, ventilation, and air-conditioning systems and related equipment in customer homes (and possibly light commercial settings). The technician will serve as a field ambassador for Bud’s — delivering high-quality, safe work, clear communication with customers, and efficient resolution of service calls. The role may include routine maintenance visits, emergency service calls, system diagnostics and repairs, change-outs, and customer education. Here is a detailed list of tasks the technician is expected to perform: Travel (in a company service truck) to assigned job sites, arrive on-time and ready to perform service work. Assess and inspect HVAC systems (furnaces, air-conditioners, heat pumps, duct-work, ventilation systems, indoor air-quality equipment, etc.), identify faults or inefficiencies. Perform system diagnostics: electrical testing, mechanical inspection, refrigerant charge verification, airflow measurement, thermostat and control checks. Troubleshoot and repair HVAC equipment: replace faulty components (compressors, motors, fans, capacitors, contactors, thermostats, sensors, control boards, duct leaks, etc.). Perform preventative maintenance and tune-ups: clean coils, change/inspect filters, lubricate bearings, adjust belts/pulleys, check condensation drain lines, inspect ductwork and registers. Install new HVAC systems or change-out units when assigned (including removal of old equipment, installation of new equipment, proper connections to refrigerant, electrical, gas/fuel, ductwork and controls). Verify system performance after service/installation: measure cooling/heating output, verify set-points, ensure safety controls are functioning, ensure compliance with local building codes and manufacturer specifications. Maintain accurate records of each service call/job: report work performed, parts used, time spent, job status, findings and recommendations. Discuss findings and recommendations with customers in clear, non-technical language: explain what was found, what was done, what remains to be done (if applicable), and how to maintain their system. Order or request required replacement parts, maintain vehicle stock of common parts/tools, ensure service vehicle is clean, maintained and stocked with required supplies. Work in compliance with all relevant safety standards, environmental regulations (e.g., refrigerant handling per Clean Air Act / Section 608 certification requirements) and company policies. Provide on-call or after-hours emergency service as needed (weekends, evenings) in rotation. Support and collaborate with dispatch/office staff to ensure efficient scheduling, parts procurement, billing/invoicing, and follow-up visits. Identify opportunities for additional service (e.g., indoor air-quality improvements, system upgrade recommendations) and communicate them to management or sales team. Stay current with product, manufacturer and industry training (new technologies, refrigerants, controls, smart HVAC systems) and apply best practices. Other related duties as assigned by the Service Manager or company leadership. Requirements: To succeed in this role, the ideal candidate will bring: Completed HVAC training program or apprenticeship, or equivalent hands-on experience in HVAC service/maintenance. Valid driver’s license, clean driving record (for company vehicle use). Certification in refrigerant handling (EPA Section 608 or equivalent) required. Strong knowledge of HVAC systems (residential and/or light commercial): heating systems (furnaces, boilers, heat pumps), air-conditioning systems, ventilation, ductwork, controls, indoor air quality. Proficient with diagnostic tools and test equipment (multimeter, gauge manifold, airflow meter, etc.). Excellent troubleshooting and mechanical/electrical repair skills. Good communication and customer-service skills: ability to explain technical issues clearly, listen to customer concerns, provide professional work. Physical stamina and dexterity: ability to lift moderately heavy equipment, work in confined spaces (attics, crawl spaces), work in varied conditions (hot, cold, rooftops). Ability to work independently in the field, manage time and prioritize scheduled calls and emergency calls. Commitment to safety, following proper procedures, using PPE, working safely around electrical, gas and refrigerant systems. Flexible schedule: willing to work occasional evenings, weekends, emergency calls. (Preferred) Additional certifications or licenses (e.g., NATE certification, state HVAC journeyman license) and experience with smart HVAC controls/IAQ equipment.

Keywords: Virginia Air Pro Heating and Air, Newport News , SERVICE TECHNICIAN, Engineering , Chesapeake, Virginia