Supervisor, Care Management - BONUS Eligible
Company: Bon Secours
Location: Newport News
Posted on: January 9, 2022
Thank you for considering a career at Bon Secours!The Supervisor
of Care Management is responsible for supervising the day-to-day
functions and resources for the Care Management Department.
Flexible and willingness to change practices, processes in order to
meet the needs of the patients and ministry. Combines the clinical
and the financial components to achieve the best possible outcomes
for the patients served, as well as the ministryJob Functions:
- Provides supervision to the Care Management Acute team related
to standardized practices and processes such as Advance Care
Planning, LOS/LOC management, readmission prevention including use
of predictive readmission tool and application of appropriate
interventions, denial prevention related to medical necessity
through proactive progression of care and addressing barriers
(including tracking of avoidable days/delays), daily patient/team
rounding, and processes to ensure smooth, safe and seamless
- Oversees and facilitates the day-to-day operations of the Care
Management Department. Provides coaching and support for staff
regarding right care, right time at the right place. Supports and
promotes national standards for care management scope of service:
Education, Care Coordination, Compliance, Transition Management and
- Utilizes systems within the Care Management Department to
support an effective and proactive care management process across
the continuum, working closely and aligning with population health
efforts and strategies supporting a patient-centered care
management model that spans the continuum. Collaborates with
ambulatory and post-acute providers/staff to ensure seamless
transitions of care.
- Supports activities related to the Utilization Committee,
provides scheduling, agenda, minutes, data or any activity deemed
warranted for the preparation and meeting, follow-ups.
- Supervises daily operations to achieve effective utilization of
personnel resources consistent with patient and ministry needs.
Supervises development of annual departmental goals and objectives,
aligns with ministry CM goals and objectives. Fosters integration
and strong collaborative partnerships with nursing, quality,
hospitalist, and physician leadership as well as other members of
the health care team, ambulatory and post-acute providers. Supports
clinical integration activities in order to optimize high quality,
cost efficient care.
- Participates in the development and management of the annual
budget. Identifies and achieves cost reductions. Works in concert
with ministry colleagues to achieve standardization of
- Models professional conduct with CM leadership, staff, and all
customers. Takes initiative to educate self and staff on the
changing healthcare landscape including fee-for-service to
value-based models, care model innovations, research and leading
evidenced based practices. Promotes and models service excellence
behaviors and educates others in service excellence principles.
Exhibits flexibility and enthusiasm in style and can adjust to
constantly changing economic, technical and strategic shifts.
Ensures compliance with federal, state, and local regulations and
accreditation requirements impacting care management service
- Communicates effectively, in a timely manner with all internal
and external customers. Serves as a liaison between leadership and
staff, physician, patients, and caregivers/families. Collaborates
with leadership in the employment performance appraisal process.
Meets established deadlines for reports.
- Recognizes and promotes patient's right to self-determination.
Advocates for patients as well as for the ministry.Job
Qualifications:Education: Bachelor's Degree in Nursing or Social
- RN or BSW or above Required
- Case Management Certification required within 1 year of
hireExperience: 3 years acute hospital care management
experienceBon Secours is an equal opportunity employer.We'll also
reward your hard work with:
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- An employer-matched 403(b) for those who qualify
- Paid time off
- Educational Assistance
- And much moreScheduled Weekly Hours:40Work
Shift:DaysDepartment:Case Mgmt - Mary Immaculate HospitalAll
applicants will receive consideration for employment without regard
to race, color, national origin, religion, sex, sexual orientation,
gender identity, age, genetic information, or protected veteran
status, and will not be discriminated against on the basis of
disability. If you'd like to view a copy of the affirmative action
plan or policy statement for Mercy Health - Youngstown, Ohio or Bon
Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia,
Virginia, which are Affirmative Action and Equal Opportunity
Employers, please email firstname.lastname@example.org. If you are an
individual with a disability and would like to request a reasonable
accommodation as part of the employment selection process, please
contact The Talent Acquisition Team at email@example.com.
Keywords: Bon Secours, Newport News , Supervisor, Care Management - BONUS Eligible, Executive , Newport News, Virginia
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