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Assistant Store Manager, Operations & Service

Company: Burlington Stores Inc.
Location: Newport News
Posted on: January 12, 2022

Job Description:

GENERAL PURPOSE OF POSITION:As part of the management team, the Operations/Service Manager is responsible for managing the overall operations of the store and ensuring store associates are delivering excellent customer service. The OSM is a leader who exercises judgment and uses discretion to solve problems, make informed decisions and manage wisely. This individual will provide leadership to the store team around hiring, staffing, training and scheduling functions. An OSM is a role model and must manage the workforce and time wisely in order to achieve maximum results.

  • Ability to provide outstanding customer service and teach those behaviors
  • Ability to merchandise effectively
  • Ability to process information/merchandise through computer system and register system
  • Ability to develop and train workforce, build relationships, utilize skills of workforce most appropriately
  • Ability to maintain a fair, consistent set of standards as they apply to workforce
  • Ability to adjust priorities and manage time wisely in a fast-paced environment
  • Ability to maintain records and documentation pertaining to workforce
  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others
  • Ability to operate all equipment necessary to perform the job
  • Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth aboveREQUIREMENTS:
    • 2+ years of Retail Management experience within a Big Box or Specialty environment, with the ability to manage a multi-million dollar sales volume
    • Fashion Apparel merchandising experience
    • Availability to meet minimum scheduling requirements as set forth by the company, including nights weekends and holidays.
    • Strong communication skills (verbal & written), including strong relationship building skills
    • Travel required as neededby Jobble

Keywords: Burlington Stores Inc., Newport News , Assistant Store Manager, Operations & Service, Executive , Newport News, Virginia

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