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Food and Beverage Manager

Company: Kingsmill Resort
Location: Williamsburg
Posted on: January 22, 2023

Job Description:

Overview: This position is responsible for managing day to day operations for all food service facilities at Kingsmill Resort. It will oversee all aspects of food service operations to include menu planning, costs, preparation and presentation of food and drinks, and adherence to quality and safety standards to ensure success and profitability. The Food and Beverage Manager must possess strong leadership, operational, financial and analytical skills. A friendly, outgoing personality is a necessity as is a strong working knowledge of providing a fine dining experience to the resort members and guests.

Responsibilities:

  • Ensure a consistent set of superior standards of food service and quality are being met or exceeded at all facilities.
  • Monitor the performance of F&B operations to determine whether strategies require adjustment to positively impact revenue and cost controls.
  • Assist in planning and implementing procedures for special club events and banquet functions.
  • Recruit, interview and hire food and beverage management and staff associates for resort as needed.
  • Train and support all food and beverage management and associates and ensure performance in accordance with established resort standards.
  • Conduct regular meetings with direct reports focused on goals and objectives and development of staff.
  • Responsible for counseling and documenting performance issues of staff
  • Develop menus with other members of food and beverage team
  • Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety.
  • Ensure that all Kingsmill guidelines and standard are being followed by all staff.
  • Handle all guest and member service issues in an immediate and professional manner.
  • Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.
  • Monitor and react to all situations mentioned on comment cards/Unifocus and provide written comments on actions taken and perform necessary documentation when needed.
  • Monitor and follow up on all areas of operation on a daily basis.
  • Perform other duties as assigned.

    Qualifications:

    • Must have professional presentation as an ambassador of the company serving as a manager.
    • Bachelor's degree preferred, or the equivalent combination of education and professional experience.
    • Manager level certification in the TIPS or ServSafe alcohol awareness program and food handling is required within 30 days of hire.
    • Minimum of 5 years supervisory or management level work experience in upscale and/or casual restaurant(s)
    • Proficiency with multiple business software applications including Excel & Word.
    • Training knowledge for all F&B departments.
    • Strong budgetary, forecasting and cost control skills and the ability to consistently produce budgeted expectations.
    • Excellent verbal and written communication skills.
    • Highly energetic and friendly personality who is hands-on and visible to members, guests and staff.
    • Leadership skills with the ability to motivate a veteran staff and earn their respect and trust.
    • A strong sense of service with proven training and development skills.
    • Knowledgeable of dining room and reservation system procedures.
    • Knowledgeable of all menus and specifications.
    • Basic knowledge of sanitation and back-of-the-house procedures for the cooks and pantry lines.
    • Must possess a valid drivers' license.
      Ability to work days, nights, weekends, holidays

Keywords: Kingsmill Resort, Newport News , Food and Beverage Manager, Executive , Williamsburg, Virginia

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