Client Manager
Company: VirtualVocations
Location: Newport News
Posted on: September 15, 2023
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Job Description:
A company is looking for a Client Manager who can proactively
create a seamless and high quality experience for clients in close
coordination with multiple partner agencies.
Key Responsibilities:
Manage partner relationships, coordinating with partner agencies to
understand client needs and requirements, and translating them into
care plans and actionable next steps
Provide exceptional service to clients and caregivers, guiding
clients and their families through the entire care process and
building relationships with both clients and CarePros
Partner across the organization to deliver a seamless experience,
prioritizing work daily, managing real-time updates to clients, and
driving scheduling and staffing
Required Qualifications:
3+ years of experience working in a complex client or patient
management position or demanding customer service role
Strong sense of ownership and a track record of managing processes
with strong attention to detail
Ability to work autonomously and effectively prioritize competing
tasks
Demonstrated ability to collaborate and get things done by working
through others
Strong commitment to providing the highest quality of care and
exceptional customer service
Keywords: VirtualVocations, Newport News , Client Manager, Executive , Newport News, Virginia
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here to apply!
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