Client Manager

Company: VirtualVocations
Location: Newport News
Posted on: September 15, 2023

Job Description:

A company is looking for a Client Manager who can proactively create a seamless and high quality experience for clients in close coordination with multiple partner agencies.
Key Responsibilities:

Manage partner relationships, coordinating with partner agencies to understand client needs and requirements, and translating them into care plans and actionable next steps
Provide exceptional service to clients and caregivers, guiding clients and their families through the entire care process and building relationships with both clients and CarePros
Partner across the organization to deliver a seamless experience, prioritizing work daily, managing real-time updates to clients, and driving scheduling and staffing

Required Qualifications:

3+ years of experience working in a complex client or patient management position or demanding customer service role
Strong sense of ownership and a track record of managing processes with strong attention to detail
Ability to work autonomously and effectively prioritize competing tasks
Demonstrated ability to collaborate and get things done by working through others
Strong commitment to providing the highest quality of care and exceptional customer service

Keywords: VirtualVocations, Newport News , Client Manager, Executive , Newport News, Virginia