Enterprise Senior Customer Success Manager
Company: VirtualVocations
Location: Newport News
Posted on: September 16, 2023
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Job Description:
A company is looking for a Senior Customer Success Manager,
Enterprise.
Key Responsibilities:
Design success for a portfolio of enterprise and strategic
customers throughout their lifecycle
Lead strategic conversations with customers to align our platform
as a solution to their business challenges and goals
Manage the gross and net retention of your portfolio; including
forecasting and collaborating with regional account teams
Required Qualifications:
Bachelor's degree
5+ years of experience supporting B2B customers in a SaaS
organization as a customer success manager or similar role
Knowledge of Third Party Risk Management programs and cybersecurity
domain experience
Experience working with C-level Executives
Proven success in new customer kickoffs, renewals, and expanding
annual recurring revenue (ARR)
Keywords: VirtualVocations, Newport News , Enterprise Senior Customer Success Manager, Executive , Newport News, Virginia
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