Strategic Technical Account Manager

Company: VirtualVocations
Location: Newport News
Posted on: September 17, 2023

Job Description:

A company is looking for a Strategic Technical Account Manager.
Key Responsibilities:

Build long-lasting relationships with key stakeholders and provide exceptional customer experience
Drive customer adoption of key features and new product releases
Triage critical customer issues and ensure timely resolution

Required Qualifications:

3+ years of work experience at a SaaS company in a customer-facing role
Proven experience as an account manager with a book of business
Ownership mindset on a fast-paced, growing team
Passion for enabling customers and internal teams
Interest in actively working with product and engineering teams

Keywords: VirtualVocations, Newport News , Strategic Technical Account Manager, Executive , Newport News, Virginia

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