Intake Referral Manager (RN)
Company: Personal Touch Home Care Of Virginia Inc
Location: Newport News
Posted on: May 6, 2025
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Job Description:
Intake Referral Manager (RN)Newport News, VirginiaAbout Us: With
over 50 years of dedicated service to our communities, Personal
Touch has been a trusted provider of home care. Our priority lies
in ensuring exemplary patient care while fostering a supportive and
empowering workplace culture for all team members. We are currently
seeking compassionate and skilled nurses to join our team and
continue our legacy of providing personalized and attentive care to
patients in the comfort of their own home.Why Choose Us:At
Personal-Touch Home Care, we are committed to creating a rewarding
and fulfilling experience for our team members. Our established
history and reputation provide a stable and trusted foundation for
your career. Join us in positively impacting the lives of our
patients and their families. As a member of our team, you will
enjoy a wide range of benefits that enhance your overall well-being
and support your career growth. They include:Employee Recognition
Programs: We acknowledge and celebrate your
contributions.Comprehensive Health Benefits: We offer an inclusive
package with Medical, Dental, Vision, Accident, and Long-Term
Disability Coverage to ensure access to quality medical care while
promoting overall wellness.Generous Paid Time Off: We provide
generous paid time off to ensure you can recharge and return to
work refreshed, leading to greater productivity and job
satisfaction. We support a healthy work-life balance.Retirement
Benefits: We offer a 401k plan to secure your financial future and
help you save for retirement.Life Insurance: We offer company paid
life insurance providing peace of mind and financial protection for
you and your loved ones.Mileage Reimbursement: We make sure you're
compensated for your business travel.Opportunities for Professional
Growth and Development: Empowering you to thrive and grow.Employee
Assistance Program: Supporting the well-being of you and your
family.Perks Program: Exclusive deals and offers on products,
services, and experiences you need and loveJob Description: The RN
Intake Referral Manager is responsible for managing all aspects of
the patient intake process including managing the members of the
intake team, establishing and maintaining positive relationships
with customers and referral sources, responding to customer
requests and concerns along with managing the insurance
verification and authorization process.Responsibilities:Directs all
daily patient referral and intake operations including providing
direct oversight of the establishment and implementation of intake
policies.Ensures compliance with all State, Federal and ACHC
referral/intake regulatory requirements.Directs the implementation
of improved work methods and procedures to ensure patients are
admitted in accordance with policy.Establishes and maintains
positive working relationships with current and potential referral
sources.Ensures seamless transitions of patients to home care by
providing direct oversight of patient education and preparation of
home care, plan of care initiation and coordination of care with
multiple service providers.Ensures maximum third-party
reimbursement through direct oversight of insurance verification
and authorization process.Negotiates service pricing with Insurance
Case Managers and other payers within established financial and
credit parameters.Assists the Administrator in the preparation of
the annual budget for the Intake Department and monitors allocation
of resources according to budgetary limitations.Recruits, selects,
orients and directly manages members of the referral/intake
team.Builds and monitors community and customer perceptions of PTHC
of VA, Inc., as a high-quality provider of services.Gathers,
collates, and reports referral statistics including key customer
referral trends.Provides leadership in strategic planning including
identifying opportunities for additional or improved services to
meet customer needs.Maintains comprehensive working knowledge of
contractual relationships and ensures the patients are admitted
according to contract provisions.Maintains comprehensive working
knowledge of community resources and assists referral sources in
accessing community resources should services not be provided by
the Agency.Qualifications:Bachelor's Degree in Nursing, Master's
Degree in health care or related field preferredRegistered Nurse
with current license to practice professional nursing in the State
of VirginiaAt least 3 to 5 years of health care management
experience, preferably in home health care operations.Demonstrated
ability to supervise and direct professional and administrative
personnelAbility to market aggressively and deal tactfully with
customers and the communityKnowledge of business management,
governmental regulations, ACHC standards and private payer
practicesDemonstrates good communication, negotiation, and public
skillsDemonstrates autonomy, organization, assertiveness,
flexibility, and cooperation in performing job
responsibilitiesFunctional Abilities:Must be able to read 12 point
or larger typeMust be able to lift, stoop and bend effectively to
be able to perform the above listed responsibilitiesMust be able to
hear adequately with no more than an amplifier on the phone and to
speak in a manner understood by most personsWork Location: In
personJob Type: Full-timePay: $90,000-$100,000 per yearNote: This
job description is not intended to be all-inclusive. The employee
may be required to perform other duties as assigned. Benefits are
determined based on availability.We are excited to welcome
passionate and dedicated individuals to join our team at Personal
Touch Home Care. Were more than just a company; were a close-knit
family dedicated to supporting each others success and well-being.
Apply now and join us in making a positive impact on the
communities we serve.#VARNby Jobble
Keywords: Personal Touch Home Care Of Virginia Inc, Newport News , Intake Referral Manager (RN), Executive , Newport News, Virginia
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