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Commercial Property Manager

Company: Drucker and Falk, LLC
Location: Newport News
Posted on: July 14, 2019

Job Description:

Company DescriptionDrucker + Falk is a performance driven real estate services and investment firm with a 80 year history of delivering optimal asset value to our clients. We specialize in third party multifamily and commercial management, brokerage, investment sponsorship, asset development and construction consultation. We manage a diverse portfolio of more than 30,000 multifamily apartments, over three million square feet of commercial space, and have brokered more than a billion dollars in commercial transactions.Job DescriptionDRUCKER + FALK


Supervise the operations of commercial properties under contract by Drucker + Falk seeking to meet the goals of the property's owners and maximize profit to the company. Position is responsible for financial success of assigned commercial properties (office, industrial and retail) by controlling costs and budgets, maintaining excellent tenant relations, and maximizing the potential of each property through quality control and operations management.

The Commercial Property Manager is charged with supporting the Departments efforts in the day-to-day implementation of those policies, procedures and programs that will assure a well-managed, well maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the Owner's goals and objectives.

The Commercial Property Manager is charged with day-to-day operational management of all aspects of the property to assure maintenance of approved quality standards. The Commercial Property Manager shall also prepare, coordinate and insure that all fire, life safety and other safety programs are established and followed in conjunction with Environmental Health and Safety Coordinator.

Essential Duties and Responsibilities include the following.

  • Charged with the supervision of all maintenance programs relating to the interior and exterior conditions and appearance of the properties.
  • Must maintain a positive and prompt response to requests from building tenants and for the implementation of ongoing contract programs to constantly assess tenant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant and the properties.
  • Responsible for selecting contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement.
  • Responsible for the collection, analysis and reporting of such statistical data as may be required to provide accurate and current assessment of property management objectives.
  • Maintain fiscal and operation of income property in several locations.
  • Review of periodic reports.
  • Communication with owners, vendors and main office staff.
  • Handle routine office paperwork.
  • Bidding out and contracting for projects.
  • Participation in company planning and goal setting.
  • Handle tenant collections.
  • Conduct inspections of potential new properties.
  • Monthly complete interior and exterior inspections of properties.
  • Attendance at various professional and trade association meetings and seminars.
  • Handling emergencies.
  • Review and maintain contract for goods and services.
  • Must keep owners, tenants and contractors properly informed for optimum management of multimillion-dollar investments.
  • Work to provide owners a maximum return on their real estate investments.
  • Develop and maintain detailed project budgets, projections and analysis for each upcoming fiscal period for each commercial building under Commercial Property Manager's responsibility.
  • On occasion, review and consult with Director on potential lease transactions as compared to budget for each building as space becomes available for rent or renewal.
  • Manage and control all operating contracts for each building ensuring that the operating expenses are within budget.
  • Direct maintenance contractors, to maintain the properties' long-term value.
  • Manage space renovations as specifically assigned.
  • Develop and maintain strategies for existing tenant PR to assure the continued success of each building through the renewal of existing leases at market rents.
  • Coordinate and manage timely professional responses to each tenant issue that arises during the entire term of the lease and maintain records of each issue and response.
  • Maintain each project in first-class condition, including grounds and common area maintenance, according to the standards which will distinguish Drucker + Falk projects from the competition.
  • Maintain current records on outside contracts and assist in obtaining periodic competitive bids.
  • Other duties may be assigned.

    QualificationsCompetencies: To perform the job successfully, an individual should demonstrate the following competencies:

    Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

    Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations, uses reason even when dealing with emotional topics.

    Oral Communication - Participates in meetings. Possess excellent oral communication skills.

    Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

    Ethics - Treats people with respect; Works with integrity and ethically.

    Organizational Support - Follows Drucker + Falk, LLC, policies and procedures; Completes administrative tasks correctly and on time; Supports Drucker + Falk organization's goals and values.

    Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks.

    Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

    Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

    Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Completes tasks on time or notifies appropriate person with an alternate plan.

    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Excellent phone etiquette
    • Excellent verbal and written communication skills
    • Able to work with minimum supervision
    • Ability to multi-task
    • Professional appearance
    • Self-discipline and self-motivation
    • Organization and follow-up skills
    • Personnel management
    • Financial management
    • Must be highly self-directed and goal and detail oriented
    • Must be able to identify and function in a team atmosphere and to accept supervision constructively.
    • State Real Estate Salesperson's License and State Driver's License are required. CPM® designation preferred.
    • Computer experience using Microsoft Office Suite and property management software.
    • Ability to use a calculator

      Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; or at least three years related experience and/or training; or equivalent combination of education and experience.

      Language Skills: Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

      Mathematical Skills: Calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

      Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

      Physical Demands: Physical demands of walking, sitting, standing, climbing stairs, and driving required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Additional InformationPosition offers outstanding growth potential, paid sick leave, vacation & holidays, full benefits and 401K participation. Equal Opportunity Employer. Drug Free Workplace.

Keywords: Drucker and Falk, LLC, Newport News , Commercial Property Manager, Executive , Newport News, Virginia

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