Hospice Patient Care Coordinator
Company: Intrepid USA
Location: Newport News
Posted on: June 23, 2022
Job Description:
Intrepid USA - Our vision makes a difference: We are a top 10
national home healthcare company with an overall 50 year history of
excellence driving our future vision forward. - We are putting a
dent in the homecare universe through our commitment to providing
affordable, personalized, patient and family centered medical home
healthcare, home hospice, private duty homecare and independent
living support services delivered in a concierge style, on-demand
to create an exceptional patient experience. - What makes our
vision different:
Culture driven by servant based
leadership with an inverted organization chart. Our clinical teams
are at the top and our CEO is at the bottom supporting our
organizationOur Care Centers are not franchises. We have a National
Support Center helping our Care Center leaders manage and drive
their local "family business" style of operations, clinical and
patient experienceOur teams manage their local Care Centers where
they are embedded in the fabric of the communities they serveWe are
committed to caring for our patients just as if they were our
familyWhy working here is awesome:
Industry leading online training
system and modules for continuing education thru Intrepid
UniversityClinician centric WellSky EHR to improve clinical
documentation quality and patient careCompetitive pay with
healthcare, dental, vision, pharmacy, Flexible Spending Account,
Dependent Care Account benefits with affordable premiums for
Full-time team members401K available to all team membersSupportive
time away through PTO time and company paid holidays for Full-time
team membersMobile benefits access, 98.6 telemedicine -access,
health education library and health cost estimator for Full-time
team members.Company paid Life Insurance up to $50K and AD&D
insurance with the option of additional affordable voluntary life
and AD&D available for Full-time team members.Short and long
term disability insurance available at affordable rates for
Full-time team members.Talent science that improves the quality of
our talent acquisition, recruiting process and team membersGreat
work you'll do here:The Patient Care Coordinator provides clinical
and management support to the Clinical Nursing Supervisor. - The
position assists the Clinical Nursing Supervisor to ensure quality
and safe delivery of hospice care services and assumes
responsibility for the day to day clinical operation of the Hospice
program. - This position may also assist with staffing and
scheduling as needed. The Patient Care Coordinator may also help
with admissions or nursing visits in times of high census or
staffing shortages.
Direct responsibility for delivery of
quality care that meets client specific needs and in compliance
with program/payer rules and physician ordersResponsible for
assisting clinical supervisor in efficient and effective
utilization management in accordance with client needs, physician
orders and payer requirementsFacilitates communication and
coordination of care between clients, families, caregivers,
physicians and other service providers as necessaryAssures
efficient coordination of caregivers through case conferences and
scheduling process as assigned Assists in monitoring patient
records to ensure compliance with documentation requirements and
program specific rules for coverage and qualifying criteriaAssists
in the QA process of medical records as delegatedAssumes functions
of Clinical Supervisor as requiredProvides orientation, training or
in-services to new hires and the care team to assure the quality
and appropriateness of care provided, on-site visits and
competenciesAssists in the completion of annual competencies and
on-site visits for clinical staffAs delegated, participates and
assists in the data collection, analysis and reporting essential
for the QAPI programParticipates in and assists in the completion
of monthly and quarterly auditsFacilitates the audit process for
clinical and billing purposes to improve the efficient delivery of
client care and to assure appropriate reimbursement for services
renderedResponsible for the correction of problems leading to
denials for coverage or qualifying criteriaPerforms comprehensive
nursing care to patient(s) including skilled nursing visits,
coordination of care and establishing plans of careAssures thorough
and accurate documentation with all clinical data including but not
limited to: admission through discharge, physician's orders,
skilled nursing visits and changes in conditionsConsistently
demonstrates competency with technical nursing skills according to
the legal scope of practiceImplements patient specific teaching to
patient/family needs and evaluates and modifies as neededPerforms
patient visits in an efficient manner, completing and submitting
all documentation timely and per branch policyCompletes other
assignments and duties as requested and assigned to accomplish the
goals and objectives of the CompanyWhat we'll love about you:
Passion and commitment to clinical
excellence, quality and integrityEmbracing and leading the patient
care mission through providing an exceptional patient
experiencePositive attitude and ability to fit in as a
collaborative team member for patient careExcellent interpersonal
communication and patient/family engagement skillsCommitment to
clinical documentation excellence and quality along with ability to
educate and inspire othersHigh energy, focus, work ethic,
motivation and commitment to lifelong learning and
growthFlexibility with diverse clients, cultures, and environments
allowing you to provide excellent careAbility to demonstrate
clinical skills in both a collaborative and solo contributor
capacityExperience with EHR systems and their
implementation/optimization in complex clinical settingsProficiency
with federal, state and governing agency regulations Participates
in continued clinical and in-service education, as well as
professional training required by lawKnowledge and comfort level
working with technology and enterprise wide support systems and
toolsSuccessful management of a high volume of work, changing
priorities as neededAppropriate judgment and critical thinking in
decisions that requiring consideration of regulatory compliance,
customer service, patient welfare and company interestsOutstanding
presentation, writing and communication skillsPromotes the agency
through positive representation and communication of its services
Capable of using professional judgement to delegate selected
nursing tasks Strong ability to be the public face of the
organization, and serve as an advocate for Home Healthcare, Home
Hospice and other service linesCreative thinker who embraces
thought leadershipCapable of making challenging decisions and
willing to take responsibility for them.Graduate of an accredited
school of nursing. Business coursework (business, finance,
accounting or human resources) preferred in addition to a nursing
license.Three (3) years of clinical experience required to consist
of a minimum of: two (2) years of hospice experience and one (1)
year of supervisory experience in a clinical setting.Current
Registered Nurse licensure (in good standing) in the state(s) of
practice Current CPR certificationValid driver's license and
automobile insurance#INTREPID
Keywords: Intrepid USA, Newport News , Hospice Patient Care Coordinator, Healthcare , Newport News, Virginia
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