Outpatient Clinical Manager
Company: Riverside Health System
Location: Newport News
Posted on: January 26, 2023
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Job Description:
Hampton, Virginia
For over 100 years, at Riverside Health System, we have made it our
mission to care for others as we would care for those we love.
Overview
The Outpatient Clinical Manager is responsible for providing
clinical and administrative supervision for all non-nursing
clinical staff for the Admission Coordinators, Outpatient
Therapists and Peer Support Specialists. They oversee the
interviewing, hiring and staffing, while being directly responsible
for ensuring team compliance with health system and regulatory
standards. This includes Therapy services provided to patients and
families. The Outpatient Clinical Manager provides support to the
Clinical Director and guidance on Clinical program development and
improvement in the designated departments at RBHC. They also play a
critical role in ensuring evidenced based practice related to the
patient's care and treatment as well as necessary documentation.
This role is an important part of the Multidisciplinary Team, they
will ensure the daily programming on the units is taking place,
coordinating multidisciplinary teams are functioning at highest
levels, and that all patients have comprehensive individualized
care while at RBHC. This role will assist the Admission
Coordinators to ensure that all patients are appropriately placed
upon screening, seamless coordination of care and documentation to
the necessary standards.
The Manager communicates directly with the Clinical Director,
participates in performance improvement (PI) activities, and
ensures PI reports are submitted in a timely manner. This position
must be able to demonstrate the knowledge and skills necessary to
support/provide care appropriate to the age of the patient and has
24 hour oversight and accountability of Admission Coordinators,
Therapists and Peer Recovery Specialists. This position is part of
the Administrator-On-Call pool.
One Weekend day required weekly
What you will do
Participates in professional activities, in-service programs, new
employee orientation and committee assignments to enhance personal,
professional, and institutional advancement. Actively engages in
referral development activities.
Coaches, mentors, and develops employees to ensure high employee
morale and professional atmosphere. Provides ongoing constructive
feedback and evaluation.
Communicates well with all hospital departments as well as CSAs,
referral Sources, Patients, Residents and Families.
Engages in RBHC PI activities to include focus groups, PI teams,
task forces, and quality improvement initiatives.
Demonstrates professional, positive interpersonal relations dealing
with internal and external customers. Regularly practices service
excellence and serves as a role model to others.
Develops, implements and analyzes productivity standards to enhance
efficiency and effectiveness in department(s).
Ensures compliance with all state, federal and accrediting body
criteria for participation, licensure and accreditation.
Completes and submits all required reports within specified time
frames. Completes established goals and objectives.
Coordinates the daily operations and schedule for Behavioral Heals
and Addiction outpatient services as well as all Addiction
services, inclusive of detox. This includes admissions and
transfers amongst departments and community outreach and referral
management.
Ensures that the treatment plan and treatment team process on all
units meets minimum standards, best practice and guides the
patient's care.
Ensures best practice and therapeutic interventions for all
Outpatient and Addiction Services. Utilizes evidenced based
practice, minimum participation standards. Develops, coordinates
and oversees all department services from a clinical and
operational perspective. Quickly able to respond to the changing
needs of the community and population served. Provides clinical
supervision to necessary staff.
Qualifications
Education
Masters Degree, Related Field (Required)
Experience
As a Riverside Health System team member, our benefits have you
covered:
Health & Wellness:
Peace of Mind:
Financial Support:
Work-Life Balance:
Keywords: Riverside Health System, Newport News , Outpatient Clinical Manager, Healthcare , Newport News, Virginia
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