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Dining Room Supervisor (Part Time)

Company: Williamsburg Landing
Location: Williamsburg
Posted on: April 10, 2021

Job Description:

Description:
Williamsburg Landing, the area's only CARF-accredited Life Plan Community, seeks a Part-Time Dining Room Supervisor to join our Dining Services Team. Part-Time employees are eligible for the following benefits:403(b) Retirement PlanCorporate Wellness Program Health Club & Spa MembershipEmployee Assistance Program JOB SUMMARYDining Room Supervisors provide direct oversight of Dining Room Servers in casual, formal, and therapeutic dining venues during regular service, special events, and private functions in order to ensure a pleasant dining experience for residents and guests. Dining Room Supervisors report to the Dining Room Manager and the Dining Services Operations Manager. ESSENTIAL JOB FUNCTIONSAssumes responsibility for the appearance of dining venues; assigns side work to Dining Room Servers and remains in the dining area throughout meal serviceConducts monthly trainings on meal etiquette, serving techniques, therapeutic diets, and sanitary standards regulating food handling and serving; documents attendance records of trainingsPerforms service review orientation (line-up) before meals; inspects serving lines for adherence to dress and sanitation standards; coordinates with food production supervisor to ensure palatability and appropriate presentation of foodReports concerns related to changes in residents' dining habits, deteriorating self-care, and/or conversations indicating unhappiness or lonelinessMonitors dining venues for necessary repairs of furnishings and equipmentMeets with residents and guests to arrange for private events, ensuring adequate staff is assigned for the event and that the dining venue and meal selections meet expectations; follows up with the event host regarding concernsResolves resident complaints related to quality of service, food, or the dining venue; develops action plans to improve areas of concern Ensures routing cleanings occur as follows: daily (dining and service areas), weekly (storage areas), and monthly (silver)Ensures adequate supply of menus, guest checks, and other supplies; oversees reservations for dining venues; ensures charge tickets are initiated for guest meals and wine chargesUtilizes Point of Sale (POS) technology and trains staff in POS processes; ensures accuracy of POS chargesMaintains inventory of pantry items, placing orders based upon par stock requirements; maintains monthly inventory of china, glass, silver, Dinex, and linen suppliesEnforces procedures to ensure the security of dining venues, equipment, supplies, and wine and alcoholic beveragesParticipates in meetings as requested; provides all required and/or requested periodic reporting; may provide information on dietary habits of residents to nursing staffEvaluates work processes and methods and submits recommendations for continuous quality improvement.Performs other duties as assigned.

Requirements:
QUALIFICATIONSHigh school graduate or equivalent and two years' experience in dining services required; must be at least 21 years of age; knowledge of therapeutic diets preferred; knowledge of serving alcoholic beverages required; attainment of Food Handler's Card within 30 days of employment required; Training for Intervention Procedures (TIPs) Certification required within first year of employmentKNOWLEDGE, SKILLS AND ABILITIESAbility to oversee staffing, training, and quality control; knowledge of sound supervisory practices to include team building; knowledge of geriatric dining needs, especially those with declining physical and cognitive abilities; ability to stand and walk for long periods of time and regularly and safely lift and carry a minimum of 30 pounds; proficiency in MS Word and MS Excel; ability to respond appropriately to crisesApply online at Williamsburglanding.org EOE/Drug Free/Tobacco Free#pm20 PI133593331

Keywords: Williamsburg Landing, Newport News , Dining Room Supervisor (Part Time), Hospitality & Tourism , Williamsburg, Virginia

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