Guest Services Attendant
Company: Suntex Marina Investors, LLC
Location: Gloucester Point
Posted on: June 25, 2022
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Job Description:
Job DescriptionThe Guest Services Attendant is responsible for
carrying out operations for the marina. The Guest Services
Attendant's primary responsibility is the customer. They are
responsible for providing a safe environment for our guests and
ensuring all service needs are met. The Guest Services Attendant
projects a professional company image through all types of
interaction. As this is a fast pace environment, must be able to
work under pressure.DUTIES AND RESPONSIBILITIES: 1. To greet and
create an environment where the guests will be welcomed in an
appropriate manner 2. Provides the highest level of customer and
guest services, expedites any and all requests from vessels 3.
Clean restrooms, office and other equipment and areas as requested
4. Performs opening and closing job duties 5. To answer all the
telephone calls and convey the messages correctly and promptly to
the appropriate persons 6. Being a source of information to guests
on various matters such as transport and pricing. 7. May have to
operate cash register in an accurate and timely manner. 8. Resolve
customer complaints. 9. Maintains awareness of safety issues and
reports them immediately to supervisor 10. Other duties as assigned
by management QUALIFICATIONS: 1. Excellent customer service skills
– known as someone who goes above and beyond 2. Must have a
positive attitude 3. Must have highly effective communication
skills and time management skills 4. Must be able to maintain a
calm, positive attitude during periods of high activity 5. Ability
to manage multiple project simultaneously 6. Excellent attention to
detail. 7. Must be able to pass a background check 8. Basic water
safety skills 9. Must be able to work in extreme weather conditions
10. Ability to work under pressure. 11. Must be able to work
flexible hours on the needs of the property 12. General accounting
knowledge and basic understanding of financial statements;
Keywords: Suntex Marina Investors, LLC, Newport News , Guest Services Attendant, Hospitality & Tourism , Gloucester Point, Virginia
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