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Company: InTown
Location: Newport News
Posted on: September 22, 2022

Job Description:

Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address.

Anote la direcci--n de correo electr--nico y la contrase--a que utiliza para completar su solicitud de empleo. Si nos contactamos con usted para este puesto, debes poder recibir correos electr--nicos al correo electr--nico que utilizaste.

Position Summary:

Guest Room Attendants must clean guest rooms and common areas in accordance with company standards.

I. Position Responsibilities: Essential

Clean guest rooms according to company standard operating procedures

Remove trash and miscellaneous debris from guest rooms and surrounding areas

Ensure all areas of hotel are up to company standards even if not assigned cleaning area

Clean bath area including: tub, toilet, sinks, walls, lights, removing and replacing bath linens

Clean kitchen and dining area including: refrigerator, microwave, sink, counters, cabinets, and tables

Clean floors by vacuuming and washing floors according to standard operating procedures

Maintain all furnishings by dusting and polishing furniture and appliances

Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows

Notify Head Guest Room Attendant of room readiness

Keep supplies ready by restocking housekeeping cart at the end of shift

Operate housekeeping equipment by following standard operating procedures

Notify supervisor immediately of any safety and/or security violations of policy

Notify supervisor immediately of any guest concerns

Maintain superior customer service when interacting with guest

II. Essential Skills/Credentials/Experience/Education

Possess good knowledge of housekeeping/laundry standard operating procedures and techniques

Ability to follow instructions, directions and meet deadlines

Ability to clean a minimum required rooms per shift

Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat

Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs

Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation

Ability to manage multiple activities often in stressful situations and with time constraints

III. Preferred Skills/Credentials/Experience/Education

Experience levels required may vary based on the size, volume and character of hotel

Any combination of education and experience equivalent to high school diploma

Any other combination of education, training or experience that provides the required knowledge, skills and abilities

Minimum 1-year housekeeping experience with proven skill and performance or 6 months' supervisory experience in rooms division or related position

IV. Mental and Physical Demands

Physical Demands

Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus.

Indoor work with hard and carpeted surfaces

Standing for eight (8) hour shifts

Exposure to extreme weather conditions, cold and heat

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.*

Keywords: InTown, Newport News , Housekeeping, Hospitality & Tourism , Newport News, Virginia

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