Bar Manager
Company: Smokey Bones Bar & Grill
Location: Newport News
Posted on: September 16, 2023
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Job Description:
Description:Are you looking for a place that celebrates YOU for
being YOU? Do you want to work with people that are fun and work as
a team? Where you have the flexibility that you need?
Industry-leading Smokey Bones is proud to have been awarded and
recognized as a Certified Great Place to Work two years in a row!
We offer, competitive pay, scholarships, access to our discounts
hub, and an amazing culture where we celebrate you for being YOU.
Come and find out why our guests are packing our restaurants and we
are a Certified Great Place to Work!What we Offer: A fun
environment where we value and celebrate our family
members!Flexible scheduling.Perks for ALL employees on DAY 1!Free
meals on working shifts, meal discounts and savings on gift
cardsFREE Employee Life Assistance Program services to ALL Smokey
Bones employees including crisis helpline and 3 free counseling
sessions.Discounts on 1000's of products and services, including
pay-as-you-go plans, through free membership through benefits
hub.College scholarships for ALL smokey bone employees and their
immediate family members with Bellevue UniversityMultiple health
care plans to choose fromDentalVisionAccidentCritical
IllnessLimited indemnity for diagnostic, hospital, prescription
drugShort-term disability and long-term disabilityWhole
LifePreferred legal plan which includes numerous FREE legal
services, and up to 70% reduction on representation. Patient
planning & advocacy servicesOpportunities for career growth and
development throughout the organization. We want to help you reach
your fullest potential!Additional Benefits offerings starting for
salaried employees and full time employees with one year of
service.About Smokey Bones:Smokey Bones is a full-service
restaurant delivering great barbecue, award-winning ribs, and good
times in 63 locations across 16 states. Smokey Bones serves lunch
and dinner and has a full bar featuring a variety of bourbons and
whiskeys; a selection of domestic, import, and local craft beers;
and signature, handcrafted cocktails. We offer a variety of meats
that are slow-smoked, fire-grilled, and available for dine-in,
pick-up, online ordering, or catering and delivery.Roles and
Responsibilities:Guest ExperienceCoaches teammates on how to
deliver an excellent guest experience.Coaches teammates on how to
anticipate, identify, and resolve issues that impact the guest
experience.Coaches teammates on how actions impact the guest
experience and how results indicate the level of guest service
provided.Positively interacts and visits with guests and solicits
feedback.Handles and follows up on guest concerns escalated from
the teammate level, escalates to GM and DO as necessaryEnsures the
quality of all restaurant facilities throughout the region by
aligning with the General Manager and Director on priority needs,
communicating with vendors, and supporting others in overseeing the
repair or maintenance of the building, landscape, parking lot,
equipment, seating, and technology.Operations Leadership:Models
standards and expected behaviors for Restaurant managers, and
teammates to follow.Models and teaches our values and culture in a
manner that others understand.Models and trains all new menu items
and changes in standards for departmental team membersWrites
schedules for department staffCoaches teammates on operational
excellence, maintenance, and facilities.Motivates teammates to
improve performanceDelivers positive and constructive performance
feedback to teammates; aligns with the General Manager/Director on
appropriate progressive disciplinary action when teammates are not
meeting performance standards.Develops leadership skills in self
and teammatesFinancial Performance:Establishes plans, communicates
strategy to General Manager and Management Staff, and measures
specific goals to achieve Company accepted inventory level,
departmental sales growth, and guest satisfactionCommunicates areas
of performance needing improvement within their department to meet
business plan goalsReviews sales and trends for your department and
helps initiate programs to grow sales.Willingness to learn Profit
vs Loss statements, forecasting, and scheduling budgetsConducts a
wide variety of administrative duties in support of restaurant
operations as it pertains to teammates and in compliance with
local, state, and federal laws.Requirements:The RIGHT person needs
the following experience and qualities:Previous Bar Manager/Service
Management Experience (Experience must be in a full service
restaurant with full bar)Computer knowledge (Excel, Windows, POS,
etc.)Results driven, trustworthy and team orientedAbility to engage
and develop team members and coach in adherence to our company
policiesMust be passionate about the hospitality industry and
focused on creating amazing guest and employee experiencesMust be
able to stand for 10 hours and lift 50 lbs.Pre-Employment Screening
Required Post Offer. Including but not limited to drug-test,
criminal background check and verifiable employment references.
Keywords: Smokey Bones Bar & Grill, Newport News , Bar Manager, Hospitality & Tourism , Newport News, Virginia
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