Customer Service Event Staff

Company: Allied Universal
Location: Newport News
Posted on: June 2, 2025

Job Description:

Customer Service Event Staff



Job Locations

US-VA-Newport News






Category (Portal Searching)

Event Positions



Business Unit

AUES






































Overview









Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!













Job Description









Do you want to be part of the action?Want to make extra $$ & work around another job/family needs? JOIN OUR TEAM!Part-time & Flexible Scheduling! $15.00 an hour Please note: If an application is submitted for this job posting you are applying for Allied Universal Event Staff - Part-Time. We can not hire or interview for Allied Universal Guard positions. If you move forward with being hired by Allied Universal Event Services, you will be rejected from any existing applications for Allied Universal Guard Services as you can not work for both. Please do not continue if you desire a Full-Time Guard position. Allied Universal Event Services is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, welcoming and ushering guests, and providing superior customer service. Event Staff team members are also responsible for directing foot traffic, and ensuring the cleanliness, operational efficiency and maintenance of designated areas. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.

• Assists in all aspects of event day preparation and execution.
• Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
• Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
• Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.
• Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.
• Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Must be 18 years of age or older.
  • Must have a high school diploma (or equivalent).
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check.
  • Be professional, articulate and able to use good independent judgment and discretion.
  • Must be able to work overtime as needed.
  • Outstanding verbal and written communication skills required.PERKS AND BENEFITS:
    • Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
    • 401(k)
    • Sick Pay
    • Ongoing paid training programs and career growth opportunities
    • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!
      
      
      
      
      
      
      
      
      
      
      
      
      
      Closing
      
      
      
      
      
      
      
      
      
      Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
      
      
      
      
      
      
      
      
      
      
      
      
      
      Requisition ID
      
      
      
      
      
      
      
      
      
      2025-1384726
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      

Keywords: Allied Universal, Newport News , Customer Service Event Staff, Hospitality & Tourism , Newport News, Virginia