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Customer Service & Sales Associate

Company: Avis Budget Group
Location: Newport News
Posted on: September 13, 2019

Job Description:

If you're looking for a sales and customer service career with high earning potential in a retail counter environment, this is a great option for you! Bring Your 'A' Game and we'll help you reach your full potential by developing, rewarding and inspiring you to go the extra mile. So, whether you have experience or not, we're always looking for passionate, innovative people like you to help us shape the future of our industry. What you'll do:* Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer's travel experience* Capture customers without reservations to increase market share* Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer* Assist customers with vehicle exchanges, returns, future reservations and any concerns they may have What we're looking for:* High School Diploma (or equivalent)* Valid Driver's License* Effective verbal communication skills with customers, co-workers and management* Flexibility to work days, evenings, overnights, weekends and holidays* Basic computer skills (typing, data entry)* Ability to demonstrate professionalism, enthusiasm and outstanding communication skills with customers, co-workers and management* Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Perks you'll get:* Hourly base pay PLUS an extremely lucrative commission/incentive/bonus plan* Eligible to elect voluntary benefits including: Group Legal, Identity Theft, and Accident Insurance* Up to $2,500/year tuition reimbursement* Contribute up to $260 as a tax-free benefit for public transportation or parking expenses* 401(k) Retirement Plan with company matched contributions (restrictions apply)* Employee Stock Purchase Plan (eligible after 5 months of service)* Training to learn the business and enhance professional skills* Employee discounts, including discounted prices on the purchase of Avis/Budget cars* Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more.* Community involvement opportunities Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees, and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer M/F/Veterans/Disabled. This role requires the ability to sit and stand for prolonged periods. Drug screening is a part of our hiring process. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group. Associated topics: call, call center, client, customer care, customer order, customer service, representative, service call, telephone, telephone activation specialist

Keywords: Avis Budget Group, Newport News , Customer Service & Sales Associate, Hospitality & Tourism , Newport News, Virginia

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