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IT Trainer

Company: Ferguson Enterprises
Location: Newport News
Posted on: February 23, 2021

Job Description:

Job Description: We have an exciting opportunity for a Information Technology Trainer to join the IT Training & TCS team, within Ferguson IT. IT Trainers are responsible for ensuring all training needs for the Technology Department are met. As an IT Trainer you will learn new and existing applications, present technology focused classes, maintain documentation and other related materials, and build relationships with other associates in the Technology Department and the Ferguson Business.OVERALL PURPOSE OF THE JOB:---Provide developmental training to local and remote IT associates.---Design and maintain training documents.---Input into the development of overall training strategy.---Work closely with management team to coordinate associate training.---Serve as subject matter expert.DUTIES AND RESPONSIBILITIES: ---Area of training includes but is not limited to: o Trainer for the New Hire Orientation Program o Service Now o Security Fundamentals o HighJump / K RBER Fundamentals---Attend project meetings or team meetings to understand training needs.---Meet with key service owners to understand strategic direction.---Conduct training classes on a regular and ad-hoc basis---Administration work: o Maintain Course Detail in Workday o Maintain Course Detail in Outlook and SharePoint Training Calendar, o Communications for training, o Microsoft Teams---Review post-training surveys to look for areas of improvement.---Provide line managers with specific feedback---Look for alternate methods of delivering training where appropriate-Maintain and create eLearning courses where appropriate.QUALIFICATIONS AND REQUIREMENTS :---Experience as a trainer in a technology-based environment preferred.---Familiarity with Service Now, Security, High Jump---Ferguson Business experience preferred.---High level of accuracy in reporting / documentation produced.---Strong attention to detail, organizational skills---Exceptional presentation and written skills---Strong interpersonal skills---Ability to quickly learn and understand new information.---Self-starter requiring minimal supervision.#LI-REMOTE-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. - provided by Dice

Keywords: Ferguson Enterprises, Newport News , IT Trainer, Human Resources , Newport News, Virginia

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