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SailPoint Operations Developer

Company: Ferguson Enterprises
Location: Newport News
Posted on: February 14, 2020

Job Description:

Job Description: The Security Ops and Engineering Team is responsible for IT infrastructure that delivers security services to the global enterprise. This spans CyberThreat Prevention, Identity and Access Management, and Network, Data, and Endpoint Security. The SailPoint Operations Developer role is a member of the Identity and Access Management (IAM) Team, whose mission it is to enable application and data owners to control access to their resources. This specific position is responsible for implementing, enhancing, and maintaining the technology that delivers our IAM services. This position requires strong partnership with IT, Security, business, and third-party stakeholders, to ensure that Ferguson can execute its business plans.DUTIES & RESPONSIBILITIES: Oracle Application Security Operations and Engineering (100%)Owns operational responsibility for SailPoint workflows that enable all Oracle applicationsDevelops and maintains data integrations between SailPoint, Workday, Oracle, Active Directory, and related systemsTroubleshoots and performs Return-to-Service for broken or stalled workflowsSupports the quarterly Oracle release cycle, adjusting any Identity Workflows that breakProvides subject matter expertise and technical stewardship of IAM service offeringsEstablishes and maintains good working relationships with all IAM customersUnderstands customer objectives and develops support strategies that map to IAM service offeringsMeasures and reports on value delivered to customersAdvocates for new/enhanced IAM services on behalf of customersContributes requirements to technology selection processServes as technical resource on various initiativesMaintain and enhance operational runbooksCreate and/or partner with Automation stakeholders as appropriateEstablish and maintain good working relationships with all IT, Security, third-party, service consumer, and business stakeholdersEnsure that appropriate maintenance, monitoring, automation, and response procedures are in place, to meet Security and availability objectivesConduct operations in a quality manner, in accordance with our ITIL and other documented processesGather, analyze, and report on service consumption and value delivered to customers, to ensure SLAs are metUnderstand Security and company objectives and develop support strategies that map to service offeringsAdvocate for new/enhanced Security Service Offerings on behalf of Operations and its customersLearn and attend training related to monitoring, ongoing support, routine engineering, and operation of new security technologyPartner with Security Governance team to monitor and enforce compliance with the organization's security policies and standards among employees, contractors, and third parties responsible for Cloud and Endpoint SecurityPerform other duties or functions as requested by management.Participate in "on-call" rotation as a technical and functional expertQUALIFICATIONS & REQUIREMENTS: Minimum of four (4) years of experience is preferred to perform at expectation. Applies in-depth advanced knowledge and skills of a specific/specialized technical area with understanding of external environment factors that may affect own specialist area. Provides expert advice, coaching, and counseling within discipline/function area.Experience with identity management platforms, operations, and/or appropriate use in infrastructure designExperience desired with additional security platforms, including Identity and Access Management, Certificates/PKI, Privileged Access Management, Active Directory Security, and/or relatedExperience with Windows and Linux operating systemsAbility to efficiently operate computers, tablets, and mobile devicesExperience with system integration tools and techniquesExperience with Visio and/or other diagramming toolsMust be self-motivated, proactive, creative, and efficient in identifying issues, understanding, and proposing solutionsBuilds and maintains good working relationshipsExcellent written, oral, instructional, presentation, and interpersonal skillsAdvanced knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)Broad experience/understanding of IT operations and service delivery modelApplies in-depth advanced knowledge (principles, theories, and concepts) and skills of a specific/specialized technical area within the context of a similar industry or type of organizationCertifications not required, but SSCP (Systems Security Certified Practitioner) or CISSP (Certified Information Systems Security Professional) desirableImproves and/or adapts work methods based on past firsthand experiences, without the benefit of defined procedures, and identifies solutions to problems through interpretive skills and analysesWorking understanding of the SDLC process and the QA lifecycle and methodologyAbility to organize and prioritize work.Ability to work on cross-functional teams.Application of logic, reasoning, and problem solving.Strong ability to work with time/date deadlines.-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. - provided by Dice

Keywords: Ferguson Enterprises, Newport News , SailPoint Operations Developer, IT / Software / Systems , Newport News, Virginia

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