NewportNewsRecruiter Since 2001
the smart solution for Newport News jobs

Remote Experienced Tax Preparer - Seasonal

Company: Intuit
Location: Newport News
Posted on: September 11, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Newport News , Remote Experienced Tax Preparer - Seasonal, Other , Newport News, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


IT Risk Mgr
Description: Direct Client Requirement Client Details DMAS Richmond VA, based candidates preferred SKILLS
Company: Innoza Tech LLC
Location: Richmond
Posted on: 09/23/2020

Special Warfare Combatant-Craft Crewmen
Description: ABOUT Special Warfare Combatant-Craft Crewmen SWCC are specially trained to operate on and around rivers and coastal regions around the world. Wielding extreme firepower and a deadly skill set, SWCC (more...)
Company: Navy
Location: Suffolk
Posted on: 09/23/2020

Navy Chaplain
Description: The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy Officer, (more...)
Company: US Navy
Location: Richmond
Posted on: 09/23/2020


Armed Security Officers
Description: Armed Security Officers 10 Sentinel Integrated Services has immediate openings for experienced Armed Security Officers. Must
Company: SENTINEL INTEGRATED SERVCES
Location: Richmond
Posted on: 09/23/2020

CDL-a Household Goods Mover Lease Purchase Truck Driver Jobs
Description: Drive How You Want. Drive Where You Want. Whether it's regional or OTR Owner Operator truck driver job opportunities that you're on the hunt for, United has a number of immediate positions open (more...)
Company: United Van Lines
Location: Suffolk
Posted on: 09/23/2020

Data Visualization Specialist
Description: Title Data Visualization Specialist Mandatory skills Dashboard, scorecards, data stories, BI applications, data modeling, data preparation, data profiling, data integration, SAS, SQL, wide spectrum, Agile (more...)
Company: VIVA USA INC
Location: Richmond
Posted on: 09/23/2020

Physician
Description: Provide compassionate patient care as an emergency medicine physician working on our emergency department ED team at Henrico Doctors' Hospital. Practice in the city of Richmond, Virginia and enjoy the (more...)
Company: TeamHealth
Location: Richmond
Posted on: 09/23/2020

Physician
Description: Further your career in emergency medicine through our excellent opportunity for a physician to join our team in the emergency department ED at Chippenham Hospital in Richmond, Virginia. We ask that (more...)
Company: TeamHealth
Location: Richmond
Posted on: 09/23/2020

Systems Engineer (Project Engineer)
Description: Job ID: 2012100 Location: SUFFOLK , VA , US Date Posted: 2020-07-21Category: Engineering and SciencesSubcategory: Systems EngineerSchedule: Full-timeShift: Day JobTravel: Yes, 10 of the TimeMinimum (more...)
Company: SAIC
Location: Suffolk
Posted on: 09/23/2020

Systems Integration Representative
Description: Company Overview:At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people (more...)
Company: ADT
Location: Richmond
Posted on: 09/23/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Newport News RSS job feeds