The Gap, Inc. General Manager - Jefferson Commons in Newport
News , Virginia About Old Navy
Forget what you know about old-school industry rules. When you
work at Old Navy, you’re choosing a different path. From day one,
we’ve been on a mission to democratize fashion and make shopping
fun again. Our teams make style accessible to everyone, creating
high-quality, must-have fashion essentials for the whole family,
with love, season after season.
We opened our first store in 1994 in San Francisco and have been
on a roll ever since. We cultivate a community of playful
personalities that thrive in a fast-paced environment where our
employees can be their most authentic selves. Here, we’re
About the role
As the General Manager, you are responsible for leading your
team to deliver a profitable store business plan. You ensure your
store achieves all key metrics and is meeting or exceeding goals.
You are the link between the brand vision and how it comes to life
in your store. You drive profitable sales growth through all
aspects of the store to include, Customer Operations,
Merchandising, Product Operations, and talent development. As the
General Manager, you will teach and coach behaviors to your store
team that delivers a best in class customer experience.
What you'll do
Analyzes results, identifies opportunities and makes decisions
in collaboration with the leadership team to drive key performance
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the
Builds highly productive teams through sourcing, selecting and
Accountable for team performance through coaching and
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating
Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who you are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and
Ability to maneuver around sales floor, stock room, and office;
work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet
the needs of the business including nights, weekends, holidays
Ability to travel as required
Established time management skills
Strong planning and prioritization skills
Benefits at Old Navy
Merchandise discount for our brands: 50% off regular-priced
merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet
and 25% off at Athleta for all employees.
One of the most competitive Paid Time Off plans in the
Employees can take up to five “on the clock” hours each month to
volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up
to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more at
of the benefits we offer.
USA Cares exists to help bear the burdens of service by
providing post-9/11 military families with financial and advocacy
support in their time of need.
USA Cares is a national 501(c)(3) non-profit, charitable
organization based in Kentucky and registered with the IRS.