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Automotive Service Manager

Company: Casey Auto Group
Location: Newport News
Posted on: November 16, 2020

Job Description:

Are you a successful Service Manager with solid, high volume service management experience? Do you thrive on change and fast-paced environments? This is THE opportunity for you!  We are actively seeking a Service Manager to join our team at our Chevrolet dealership in Newport News!  Come be a part of the Hampton Roads Peninsula's largest and most successful automotive dealership group, the Casey Automotive Group! We're located in the temperate coastal region of southern Virginia between numerous beaches, the Historic Triangle and the beautiful Chesapeake Bay, a wonderful place to live and work. Family owned Casey Auto has been part of the Peninsula community since 1958 with a well-established brand and loyal market share.  What we offer:

Competitive Pay Plan (up to $160,000 per year based on experience)

Relocation assistance (for qualified candidates)

Family owned and operated

Medical, Dental and Vision Insurance

FSA/HSA

Prescription Drug Coverage

Life Insurance

Short and Long Term Disability

Legal Resources Coverage

Gym membership discounts

401(k) Retirement Savings Plan

Vacation and Holidays

Employee Discounts

Employee Assistance Program

Freshbennies/Teledoc (virtual membership to healthcare services)

Direct deposit

Paid Weekly

Christmas party

VIP tickets/clubhouse tickets to events

Responsibilities:

Ensure customers receive prompt, courteous, and effective service

Serve as a liaison between technicians and customers

Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer

Manage and hire technicians and service advisors

Interview and make new hires

Distribute work between technicians

Prioritize required services

Ensure customers have a positive dealership experience

Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled

Spend quality time building relationships with the customers

Requirements:

A minimum of four years experience in a high volume service department.

Reynolds and Reynold knowledge a plus.

Top candidates will be CSI oriented, technology proficient with a great can-do attitude and a strong drive for excellence.

As a business, Casey Automotive is taking the extra steps necessary to maintain a healthy and sanitary workplace. We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Casey Auto Group, Newport News , Automotive Service Manager, Other , Newport News, Virginia

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