QuickBooks Live Expert Bookkeeper – Virtual Nationwide Opportunity! job in Nationwide
Company: Intuit
Location: Newport News
Posted on: November 17, 2020
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Job Description:
Description Overview Veterans and military families encouraged to apply! If Join Our
Virtual Bookkeeping Network! At Intuit, our mission is to power prosperity around the world.
QuickBooks Live Expert Bookkeeper's support that mission to our
QuickBooks Live customers by: providing valuable guidance,
instilling trust and confidence, and building relationships with
clients, all while using state of the art tools and technology.
Your strength as a QuickBooks Live Bookkeeper will allow you to
empower and educate people so that they can lead better lives, and
get one step closer to financial freedom. As a virtual employee,
you can decide whether you prefer to work from your home or your
office, and flexible scheduling means you have a variety of shifts
to choose from! We are changing the way that people do their bookkeeping, and
providing world-class support from experts across the United
States. The way that we support our customers is changing, and we
want you to be a part of it! Our Bookkeeper experts are agile;
continually learning, working, and providing guidance in new and
exciting ways. What you'll bring Experience: 5+ years domain experience (contingent upon domain).
Experience using bookkeeping software. Degree: 4 year degree preferred Credentials/Certifications: QB Pro Certification Required Within
30 Days of Starting, CPA, CPB or QB ProAdvisor) Skills: High degree of customer service, attention to detail,
ability to manage multiple tasks. Strong written and verbal
communication skills. Moderate computer/software skills. Proficient with technology; solid knowledge of computer
operations and software. Must have (or be willing to obtain) a dedicated internet
connection and landline phone Strong customer service skills - ability to interact with
customers through video and audio tools in a way that is
professional, friendly and reassuring Excellent verbal and written communication skills Ability to work in a fast-paced environment with minimal
supervision Critical thinking, problem solving, and determination Bilingual (English/Spanish) communication skills (written &
spoken) a plus How you will lead This is a virtual, customer-facing role; you will be using our
state of the art video communication software (SmartLook) to
interact with customers Create high quality customer interactions and experiences that
instill confidence using deep customer empathy, and your deep
knowledge and expertise. Communicates directly with customers, answering specific domain
questions (written & oral) Performs domain expert services (bookkeeping/accounting) Reviews information input by customers for accuracy Researches regulations to support advice
Keywords: Intuit, Newport News , QuickBooks Live Expert Bookkeeper – Virtual Nationwide Opportunity! job in Nationwide, Other , Newport News, Virginia
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