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Information Technology Specialist (Network Services)

Company: Department of Defense
Location: Fort Eustis
Posted on: May 3, 2021

Job Description:

  • Duties

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Duties

Summary

About the Position:

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain DoD Personnel to recruit and appoint qualified candidates to positions in the competitive service.

Your resume will not be reviewed for qualifications until a selection is made.

Learn more about this agency

Responsibilities

  • Conduct feasibility studies preliminary to automation, system and service changes, or proposed changes to meet special requirements, by evaluating the benefits of various equipment and software configurations.
  • Analyze present and projected data communication usage, including system capacity, peak loading, and overall effect any traffic increase has on the data network within the activity.
  • Conduct analysis of customer equipment and software needs for additional data and automation network services, such as, personal computers, servers, terminals, modems, and concentrators.
  • Develop detailed proposals, recommendations and systems specifications for data systems.
  • Prepare and documents the technical and economic data to support the acquisition of data processing hardware/ software and support services for FT Eustis, Ft Story and Tenant Activity staffs.

Travel Required

Occasional travel - Up to 25% Business Travel required.

Supervisory status

No

Promotion Potential

None

  • Job family (Series)

2210 Information Technology Management

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  • Requirements

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Requirements

Conditions of Employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent to obtain and maintain the appropriate Information Assurance certification in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program, within 6 months of entry onto duty.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
  • The employee may be required to work overtime.
  • The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
  • Call back and emergency duty are regular requirements of this position.
  • The employee may be required to work shift work if the organization moves to a 24/7 operation.
  • The employee must possess a valid motor vehicle driver?s license.
  • Employee may be required to use cellular telephone and maintain a working home telephone at all times.
  • See "Additional Information" section for additional requirements.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Information Technology Specialist (Network Services):

Specialized and Other Experience: One year of specialized experience which includes configuring hubs, switches, or routers; monitoring network performance; troubleshooting server hardware/software issues using a variety of tools/techniques; and conducting in depth Network studies and developing strategies/plans to satisfy mission needs. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.

OR

Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Keywords: Department of Defense, Newport News , Information Technology Specialist (Network Services), Other , Fort Eustis, Virginia

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