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Customer Service

Company: Avis Budget Group
Location: Newport News
Posted on: June 9, 2021

Job Description:

AVIS Budget USA | Careersavis budget group - Customer Service Agent (48174)

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Job description


+ Location:

USA - Newport News - 900 Bland Blvd

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+ Country:

United States

+ Employment Type:

Part Time

+ Business Function:

Rental Locations


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USA - Newport News - 900 Bland Blvd

900 Bland Blvd, Newport News, Virginia, USA, 23602


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Customer Service Agent (48174)

If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy team where you'll get to meet and interact with our customers while leaving them with a memorable experience. This is your chance to be part of a great team.

What you'll do:

+ Put a smile on our customers' faces when you provide them with excellent service

+ Help expedite the car rental process so customers can get to their destination quickly and easily

+ Assist customers to their rental vehicle and explain features so they are comfortable with the vehicle prior to exiting the location

+ Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed

+ Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

What we're looking for:

+ High School Diploma (or equivalent)

+ Valid Driver's License

+ Flexibility to work days, evenings, overnights, weekends and holidays

+ Willingness to work outdoor in weather conditions with moderate noise level

+ Basic computer skills (typing, data entry)

+ Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers and management

Perks you'll get:

+ Dental & Vision Insurance

+ Eligible to elect voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, Life and AD&D Insurance, Accident Insurance, and Critical Illness Insurance

+ Contribute up to $270 as a tax-free benefit for public transportation or parking expenses

+ 401(k) Retirement Plan with potential company matched contributions (restrictions apply)

+ Training to learn the business and enhance professional skills

+ Employee discounts, including discounted prices on the purchase of Avis/Budget cars

+ Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

+ Community involvement opportunities

Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.

The fine print:

Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled.

This role requires the ability to stand and walk continuously, enter and exit vehicles, and lift up to 50 pounds. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

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Avis Budget Group

As a leading mobility provider, we connect our customers in moments that matter. What matters to you?

Join the Avis Budget Group family to get the support, tools, and opportunities you need to get you where you want to go.

Keywords: Avis Budget Group, Newport News , Customer Service, Other , Newport News, Virginia

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