Work Control Supervisor

William & Mary is seeking a qualified supervisor to provide leadership of the work management division. This position serves as the central point of contact for all incoming work for the Facilities Management Team. Responsible for processing management of all service requests from faculty, staff and students. Coordinates FAMIS support for the Facilities Management preventive maintenance program. Responsible for working with the VAFICAS system to identify maintenance requirements.

Experience with maintenance management procedures;
Knowledge of computerized maintenance management systems;
Strong communication skills;
Ability to handle multiple tasks in a fast paced environment;
Ability to interpret and apply policies;
Demonstrated ability to analyze and prioritize maintenance issues;
Experience with purchasing procedures;
Associates Degree in Business Management or equivalent experience;
Prior job/work order cost tracking experience;
Previous experience working in Facilities Management Operations;
Previous supervisory experience.

Bachelors Degree in Business Management preferred;
Significant experience in general and specialized CMMS and facility assessment computer applications;
Experience with Higher Education CMMS;
Substantial experience in customer service-related positions;
Significant experience in overall facilities management principles and methods;
Experience in one of the major building trades: carpentry, electrical, HVAC, plumbing or architecture;
Experience with multiple divisions in job/work order costing;
Extensive experience as supervisor or manager.

This position has been designated as essential to the operation of Facilities Management and will require reporting to work when the University is officially closed. The position will require occasional overtime, weekend and holiday duty assignments.

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.