In 1970, David Duck started a plumbing company in Oklahoma City,
Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew
because it earned a reputation for good work at a quality price and
for caring about customers homes. At Mr. Rooter, we love what we
do, and we believe in it. Its not just plumbing to us, but a
philosophy applied to every area of our lives. Its just the
plumbing thats made us famous.
As a Customer Service Representative, you are a key member in
upholding our service philosophy to provide the highest level of
customer service. You are responsible for handling incoming calls
and scheduling service calls to meet customer requirements.
Exemplifying our code of values, you show respect and courtesy to
all customers and employees.
If this position is for you, you are self-motivated, energetic,
and enjoy helping people. You are driven to provide the highest
level of customer service and satisfaction and able to effectively
manage a variety of situations on a day day-to-day basis.
- Receive incoming calls in professional and courteous
- Prioritize and coordinate the scheduling of services
- Coordinate delays in schedule with customers and service
- Use customer development techniques to solicit work through
phone, email, mail and personal customer contacts
- Perform other duties as needed which may include cross-training
in related positions
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
- Must be available nights and weekends
Benefits: Benefits package varies by
We are actively interviewing for this position - Apply
today and our hiring manager will follow up!
Mr. RooterLLC is the franchisor of the
Mr. Rooter franchised system. Each Mr. Rooter franchised location
is independently-owned and operated by an independent franchisee
performing services. As a service to its independent franchisees,
Mr. Rooter LLC lists employment opportunities available throughout
the franchised network so those employment opportunities may be
conveniently found by interested parties at one central location
for brand management purposes only. Mr. RooterLLC is NOT the
employer seeking help. The only employer is the independent
franchisee who has listed its available positions on this
I acknowledge that each independent Mr.
Rooter franchisee hires and determines the terms and conditions of
employment for its own employees. Any employment benefits,
compensation and employment practices vary by location. Neither Mr.
Rooter LLC (Franchisor) nor its affiliates have the power to: (1)
hire, fire or modify the employment condition of franchisees
employees; (2) supervise and control franchisees employee work
schedule or conditions of employment; (3) determine the rate and
method of payment; or (4) accept, review or maintain franchisee
employment records. Mr. Rooter LLC is NOT the employer and/or joint
employer for: (i) any of the job opportunities listed on this
website; (ii) any of the independent franchisees; and, (iii) any of
the employees of the independent franchisees.