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Business Systems Analyst- Oracle Cloud Services

Company: Ferguson
Location: Newport News
Posted on: June 12, 2021

Job Description:

Job Description:

IT Business Systems Analyst - Oracle Cloud Services Team (mid-senior level)

Ferguson is looking to add a mid-senior level, remote IT Business Systems Analyst to the Oracle Cloud Services Team, within the Ferguson IT organization.

This position is approved to sit 100% remote. If local to the Newport News area, you will have the option for in-office work, once permitted.


  • Responsible for elicitation, analysis, and documentation of business requirements.
  • Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
  • Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
  • Documents current business processes and models to define requirements and/or gaps.
  • Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
  • Analyze "soft" system factors including roles, responsibilities, policy, culture, etc.
  • Evaluate the impact of potential software and process changes on the organization.
  • Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
  • Assist in the creation of the business case documentation.
  • Understanding of architectural consistency and usability standards.
  • Responsible for configuring and maintaining software and other technological aspects of a business process across environments. Develop configuration workbook and obtain approval from product manager and/or business owners.
  • Plan and execute assigned configuration tasks within deadlines
  • Defines and develops user test cases and validates test results during testing.
  • Executes unit and functional test cases.
  • May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
  • Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
  • Participates in associate meetings and communicates any concerns to management.


  • Bachelor's degree in Computer Science, Information System or another related field.
  • 3-10 years of relevant Business Analysis work experience is required
  • Software Development Lifecyle Experience and knowledge are preferred
  • Internal candidates: 2 years Ferguson business and software project lifecycle knowledge are preferred.
  • Ability to organize and prioritize work.
  • Detail oriented, proactive, creative, and efficient
  • Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
  • Experience with Oracle Fusion
  • Ability to effectively work both independently and collaboratively in a team environment
  • Ability to work on simultaneous and complex projects, with domain expertise in one business area
  • Ability to communicate effectively to both technical and non-technical audiences in written and non-written forma
  • Ability to work with all levels of associate
  • Ability to work with minimal supervision in a very dynamic environment
  • Ability to learn new systems and tool
  • Knowledge of the software development life cycle methodologies, processes, and procedures
  • Active listener
  • Effective in a variety of formal/informal presentation settings: one-on-one, small, and large group.


  • The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Keywords: Ferguson, Newport News , Business Systems Analyst- Oracle Cloud Services, Other , Newport News, Virginia

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