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House Attendant

Company: Great Wolf Lodge
Location: Williamsburg
Posted on: October 12, 2021

Job Description:

“Earn up to $15.00* per hour!” $13/Hour +2/Hour Fall Bonus!

*Represents combined base hourly rate and [Work More Earn More – Fall Wage Premium 2021] Bonus differential.  [Work More Earn More Fall Wage Premium 2021] Bonus paid in the event Pack Member exceeds 20 hours worked in a given pay week, and Bonus applies back to the first hour worked in such pay week.  All local, state, and federal taxes will apply. May be revoked by Great Wolf at any time with or without notice. All terms of program subject to interpretation by Great Wolf in its sole discretion and may modify the terms to comply with local and state law. Please contact Human Resources for additional information and other limitations.

The House Attendant uses organization and communication skills to support your Colleagues in creating guest rooms that are well equipped and welcoming -- and that make our guests feel value. The Attendant is responsible for assisting the housekeeping staff in cleaning of guest rooms, laundry functions and ensuring overall patron satisfaction.

Essential Duties & Responsibilities

  • Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary
  • Assists Room Attendant including removing linens and trash
  • Assists with cleaning guest rooms and making beds as needed
  • Transports dirty linen from departed rooms to laundry department
  • Transports clean bath and bed linen from laundry to storerooms
  • Keeps storerooms clean, free of trash, and organized at all times
  • Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request
  • Operates trash compactor and cardboard baler
  • Picks up and returns to storage any previously used guest requests found in rooms or hallways
  • Communicates with Management for any special requests or duties

Required Qualifications & Skills

  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

  • Prior experience with the handling of cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on daily basis and walk frequently
  • Able to work with chemicals according to directions

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Great Wolf Lodge, Newport News , House Attendant, Other , Williamsburg, Virginia

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