Service Support Worker
Company: Volunteers of America Chesapeake
Location: Newport News
Posted on: November 22, 2021
The Service -Support Worker is responsible for monitoring the
activities of Day Services participants and for ensuring compliance
with program rules and conditions. - He/she is also responsible for
ensuring the safety of participants and the security and sanitation
of the program both at the Center and at faith sites. The Service
-Support Worker also coordinates and provides transportation as
needed. The Service -Support Worker provides direct support to
participants as needed.
*This is a part-time position. The work schedule is every Saturday
& Sunday from 6:00am-3:00pm or 8:00am-5:00pm, but can be -subject
Maintain a comprehensive written record of events in the program
log that occur during shift.
Maintain participant sign in/out sheets, attendance log as well as
all other logbooks and records.
Provide intake, assessment and referral as needed to single
homeless individuals applying for overnight housing.
Review each set of individual intake forms for completion of
individual's data and information having individual sign and
complete staff witness signature and date.
Set up an attendance form for each person at intake.
Control contraband in facility through general observation, room
and package/purse searches if deemed necessary.
Ensure facility and faith site cleanliness and monitor participant
cleaning assignments when directed.
Monitor participant behavior to ensure compliance with VOAC's
Supervise groups, presentations and life skill programs. Work with
presenter to meet material and space needs and ensure attendance is
taken at each activity.
Conduct routine inspections of the facility, faith sites, and
Conduct periodic fire drills and perform other safety duties as
directed to ensure safety of participants.
Provide support to participants as needed.
Monitor security of facility, vehicles and faith site spaces.
The successful candidate with a B.A. Degree in Human Services or
related field with 1 year community based social services
experience or other related experience with vulnerable populations
is preferred. - A High School Diploma/GED and at least 2 years
community based social services experience or other related
experience with vulnerable populations is acceptable.
Requirements include the ability to interact and communicate
effectively with others. - The - Service -Support Worker must be
able to prepare written reports; monitor and direct program
activities; be a liaison between faith site volunteers, community
volunteers, other VOACC staff and program management, and ensure
the safety and security of program operations.
The ability to communicate orally and in writing effectively is
This is an awake position at all times.
Driving: Employees must be privileged to drive according to the
criteria set forth by VOACC MVR guidelines. -Employees must be
approved to drive by the VOACC Baseline Criteria and Driver
designation review criteria listed below.
Possess a valid driver's license in jurisdiction of residence and
have been licensed for at least 3 years
The Recommended Driver age is between the ages of 25 and 70 to
transport people receiving services in company vehicles. (Drivers
between the ages of 21 and 25, in order to drive a company vehicle,
must have a clean MVR. -These staff members are NOT permitted to
drive 15 passenger vans.)
Company vehicles may include cars, mini-vans, trucks, wheelchair
accessible vans and 12 & 15-passenger vans.
The physical requirements described below are representative of
those that must be met by an employee to successfully perform the
essential duties of this job. - Reasonable accommodations may be
made to enable individuals with disabilities to perform the
The ability to safely operate a motor vehicle to transport oneself,
consumers, and program supplies as necessary.
The ability to bend, twist, and lift 50 -pounds or more.
Operating a vehicle requiring continuous or repetitive hand/arm
The ability to remain in a sitting position for extended periods of
Keywords: Volunteers of America Chesapeake, Newport News , Service Support Worker, Other , Newport News, Virginia
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