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Service Coordinator (Part Time)

Company: Williamsburg Landing
Location: Williamsburg
Posted on: January 9, 2022

Job Description:

Williamsburg Landing, the areas only Five Star CARF-accredited life plan community, seeks a Part-Time Service Coordinator. The Service Coordinator, under the supervision of the Director of Facilities Management, provides general clerical support, establishes office procedures, and record-keeping processes. The Service Coordinator interfaces with residents on the work order system, coordinating aspects of work order repairs including prioritizing work, and assigning technicians to perform the work. ESSENTIAL JOB FUNCTIONSPerforms clerical duties including welcoming guests and answering the telephone in a professional and positive manner, opening and distributing mail, maintaining files, and preparing routine correspondence for the departmentAssists the Director of Facilities Management by receiving, prioritizing, scheduling, and monitoring maintenance work order requests. Determines which technician should respond to work orders based on availability and skills in conjunction with the Field Manager and Facilities ManagerAdvises residents, contractors, and technicians on the status of work orders and maintenance requestsAssists the Director of Facilities in updating department policies and proceduresMaintains an adequate supply of office materials and forms for the departmentCompletes purchase requisitions for products ordered or services needed assuring vendors are paid in a timely manner on an as needed basis to back up the Field Manager and Facilities Manager; complies with established purchasing approval proceduresTracks status and replacement of safes, appliances, and heat pumpsMaintains capital asset assessment for maintenance and repairAssists residents in writing work requests and describing workExecutes policy regarding purchases and resident billingKeeps resident information current in TheWorxHub (work order) SystemsCoordinates assignment of Facilities Management staff to Williamsburg Landing in-service training and other training as needed; monitors employee training records for departmentAttends meetings and keeps minutes as requiredMakes, distributes, and files necessary reports accurately Communicates with residents and staff on critical tasks and projects undertaken by the departmentEnsures facilities employees have proper uniforms assignedMaintains and trains technicians on tablets synced to TheWorxHub systemMaintains office equipment in good working order; coordinates repairs or replacement with the Materials Management Department Maintains proper records for medical equipment and repairsMaintains proper record keeping systems for easy retrieval and archiving of dataMaintains recordkeeping on vehicle inspectionsMaintains a comfortable, safe, and neat work environment; greets guests and makes them feel welcomeServes as member of disaster and emergency response teams; fulfills assigned role in fire drills and for snow removalEvaluates work processes and methods and submits recommendations for continuous quality improvementPerforms other duties as assignedQUALIFICATIONSHigh School diploma or equivalent; a minimum of three (3) years of progressively responsible administrative assistant experience in facilities management or a similar field; supervisory experience preferredKNOWLEDGE, SKILLS AND ABILITIESKnowledge of general office clerical procedures; ability to communicate effectively both verbally and in writing; excellent organizational and administrative skills; ability to regularly exercise sound judgment; ability to maintain professional working relationships with staff, community, and regulatory officials; proficiency with Microsoft Office including Word, Excel, and PowerPoint BENEFITS (Part Time)403(b) Retirement Plan529 College Savings Plan Holiday Pay (when working a holiday)Corporate Wellness ProgramHealth Club & Spa MembershipEmployee Education & Training FundEmployee Assistance Program Credit Union MembershipWilliamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents. Apply online at EOE/Tobacco Free/Drug Free#hp20 .


Keywords: Williamsburg Landing, Newport News , Service Coordinator (Part Time), Other , Williamsburg, Virginia

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