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Territory Service Representative sign-on bonus*

Company: Novo Building Products
Location: Newport News
Posted on: January 9, 2022

Job Description:

  • Travels to all assigned stores on a regular, pre-determined call schedule.
  • Stock replenishment orders within 36 hours of when they are delivered to store
  • Maintains appearance of Empire's product in the store by cleaning, culling, placing suggested orders, preparing returns and credits and making sure point-of-purchase materials are up to date and in-place.
  • Manages strong relationships with store personnel (store management, red vest, MST, etc.)
  • Maintain accurate inventory by making Focus & Cycle Counts adjustments and/or notifying customers of necessary changes when appropriate.
  • Provides training to store personnel on Empire products and services.
  • Demonstrates high standards of conduct, professionalism, courtesy, ethics, and "can do" attitude when representing Empire.
  • Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
  • Facilitate store reset activity with the NHC Store Planning Team as required.
  • Participates in special events held by customers (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, etc.).
  • Manages all expenses per Corporate Policies and Procedures.
  • Builds relationships with home center store management and employees
  • Service standards include:
  • Customer relationship and interaction
  • Cleanliness and presentation at point-of-purchase
  • Inventory accuracy and condition
  • Plan-o-gram integrity and performance


    • A valid un-restricted (other than for vision correction) driver's license.
    • High school diploma. Vocational training in construction skills and or inventory analysis helpful.
    • Evidence of current and on-going vehicle insurance coverage.
    • Good organizational, analytical, and time management skills.
    • Selling, communication and interpersonal skills. Must be fluent in English, both written and verbal. Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.
    • Excellent product knowledge. Building products/materials industry sales experience and/or retail experience (especially home center or lumberyard experience) is helpful.
    • Basic math skills.
    • Self-motivation (aggressiveness), self-direction and ability to work independently.
    • Ability to meet all the physical requirements
    • Ability to use a Pocket PC (NHC), computer and company email within 30 days of position assignment, and ability to learn additional computer skills as needed.


Keywords: Novo Building Products, Newport News , Territory Service Representative sign-on bonus*, Other , Newport News, Virginia

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