Guest Arrival Ambassador

Company: Sea World Parks & Entertinment
Location: Williamsburg
Posted on: January 11, 2022

Job Description:

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is place for you!What you get to do:As a Guest Arrival Ambassador, you'll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you'll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will: Greet and interact with guests Answer questions and resolve guest issues Advise guests on show times and attraction information Facilitate an organized guest traffic flow Perform crowd control in order to open and close location efficiently Accurately process monetary transactions Handle will call and interaction program requests Adhere to all cash handling policies and procedures Work as part of a team to increase productivity while providing excellent guest service Practice safe work habits, including the use of personal protective equipmentWhat it takes to succeed: Excellent communication and problem-solving skills Ability to push, pull and lift a minimum of 50 lbs. Basic computer skills with Windows/Office Scheduling flexibility Ability to process monetary transactions and accurately use a register Cash handling experience a plus Comfortable handling large amounts of cash Ability to work well as part of a team Ability to multitask while maintaining a positive attitude and delivering excellent guest service Ability to complete all legal, company and department training requirementsThe perks of the position:As part of the Busch Gardens family, you'll enjoy a fun, fast-paced environment and great teammates, as well as: FREE park admission Discounted park admission tickets and passes for family and friends Park discounts on food, merchandise, etc.Join the team! If you're looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we're looking for you!

Keywords: Sea World Parks & Entertinment, Newport News , Guest Arrival Ambassador, Other , Williamsburg, Virginia