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Dispatch Coordinator (Full Time)

Company: Williamsburg Landing
Location: Williamsburg
Posted on: June 23, 2022

Job Description:

Williamsburg Landing, the areas only 5-star CARF-accredited life plan community, seeks a Full-Time Transportation Dispatch Coordinator to schedule the safe and efficient transport of residents and staff. Based upon scheduled service needs, the Transportation Dispatcher may be required to perform the duties of a Driver. JOB SUMMARYThe Transportation Dispatch Coordinator/Driver, under the direction of the Director of Wellness, performs transportation scheduling, routing and dispatching duties, responds to requests for service, provides a variety of information to Williamsburg Landing residents and employees, and assists with driving duties as necessary. This position also maintains computerized vehicle logs, assigns pool vehicles as needed, coordinates vehicle maintenance, and ensures the cleanliness vehicles. ESSENTIAL JOB FUNCTIONS

  • Provides transportation dispatching and driving services to Williamsburg Landing residents, employees, and disabled individuals certified under the Americans with Disabilities Act (ADA)
  • Creates, maintains, and monitors computerized daily manifests/schedules for dispatching and routing transportation services; modifies and updates schedules to improve services
  • Monitors communications for scheduling issues and field situations; notifies supervisor of situations requiring attention
  • Provides transportation information to Williamsburg Landing residents and employees; provides quality customer service and responds to inquiries and requests for service in a courteous manner
  • Processes requests for vehicle usage by departments; assigns pool vehicles to staff as needed
  • Monitors and coordinates vehicle maintenance program, vehicle registration and inspection renewal, and vehicle cleaning
  • Coordinates vehicle accident and incident reports
  • Oversees, maintains, and coordinates miscellaneous activities involving the fleet
  • Maintains up-to-date paper and electronic records and files
  • Provides administrative support to include answering phones, performing data entry, maintaining accurate records, logs and files on transportation services, and creating monthly reports
  • Performs other duties as assignedQUALIFICATIONSValid Commonwealth of Virginia driver's license; valid Commercial Driving License (CDL) or ability to obtain within 90 days of hire; one (1) year of experience driving passenger buses; one (1) year experience in transportation or fleet coordination, preferably in a long term or health care settingKNOWLEDGE, SKILLS, AND ABILITIESAbility to speak, read, and write in English; knowledge of motor vehicle regulations in the Commonwealth of Virginia; ability to safely and regularly lift up to 45 pounds; ability to safely and carefully move furniture; proficiency with Microsoft Office; knowledge of the roads in the Williamsburg and Hampton Roads area preferred BENEFITS
    • Health, Dental & Vision Insurance
    • FSA & HSA
    • 403(b) Retirement Plan
    • 529 College Savings Plan
    • Long-Term Care Insurance
    • Legal Resources
    • Paid Time Off
    • Holiday Pay
    • Corporate Wellness Program
    • Health Club & Spa Membership
    • Employee Education & Training Fund
    • Employee Assistance Program
    • Credit Union MembershipWilliamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents. Apply online at .EOE/Tobacco Free/Drug Free#pm20.


Keywords: Williamsburg Landing, Newport News , Dispatch Coordinator (Full Time), Other , Williamsburg, Virginia

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