Patient Care Specialist
Company: Sentara
Location: Williamsburg
Posted on: January 20, 2023
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Job Description:
City/StateWilliamsburg, VAOverviewWork ShiftFirst (Days) (United
States of America)Sentara is currently hiring anPatient Care
Specialist-New TownThis is aFull Timeposition with day shift hours
and great benefits!Position is located in Virginia Beach, VA.Job
Requirements:High School Grad or EquivalentRequired: Active
Listening, Coding, Coordination, Critical Thinking, Mathematics,
Microsoft Excel, Microsoft Word, Reading Comprehension, Service
Orientation, Speaking, Technology/Computer, Time Management, Typing
Speed 30+ WPM, WritingThree (3) years Clerical, Customer Service
experience required. One year experience with Health Insurance
Plans, Medical Records Data, Medical Terminology, Registration,
Scheduling, or Third Party Payers required. Experience with
Electronic Medical Record systems preferred. An Associates level
degree in lieu of the required experience will be considered.As
aPatient Care Specialistwith Sentara Healthcare, you will provide
non-clinical support within a physician's office and ensure an
excellent patient experience by performing a variety of complex
administrative tasks to support patient care delivery. Primary
duties include answering phones, scheduling appointments, and
answering patient questions. In this role, you will find that
teamwork is exceptional, with everyone working together to ensure
the best care for our patients. Clickhereto hear Joyce tell us
about a day in the life of a Patient Care Specialist with Sentara
Healthcare.Benefits: Sentara offers an attractive array of
full-time benefits to include Medical, Dental, Vision, Paid Time
Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance
Plus Bonus, Career Advancement Opportunities, Work Perks and
more.Our success is supported by a family-friendly culture that
encourages community involvement and creates unlimited
opportunities for development and growth.Be a part of an excellent
healthcare organization that cares about our People, Quality,
Patient Safety, Service, and Integrity. Join a team that has a
mission to improve health every day and a vision to be the
healthcare choice of the communities that we serve!Job
SummaryProvides non-clinical support within the clinic/practice
environment and ensures an exceptional patient experience by
performing a variety of complex administrative tasks to support
patient care delivery. Schedules appointments or outpatient
procedures under general supervision, to include required
coordination of referrals, resources, and pre-authorizations as
well as communication with the patient and documentation within the
appropriate systems. Provides general administrative support for
practice operations such as scheduling meetings, preparing
correspondence, maintaining notes/minutes/files, responding to
telephone and written inquiries from internal and external sources
such as patients, providers, insurance companies, etc. Employs a
high level of initiative and independent judgment to make decisions
about appropriate prioritization and handling/routing of incoming
requests and difficult problems.Qualifications:HS - High School
Grad or Equivalent (Required)SkillsActive Listening, Coding,
Coordination, Critical Thinking, Mathematics, Microsoft Excel,
Microsoft Word, Reading Comprehension, Service Orientation,
Speaking, Technology/Computer, Time Management, Typing Speed 30+
WPM, WritingSentara Healthcare prides itself on the diversity and
inclusiveness of its close to an almost 30,000-member workforce.
Diversity, inclusion, and belonging is a guiding principle of the
organization to ensure its workforce reflects the communities it
serves.Per Clinical Laboratory Improvement Amendments (CLIA), some
clinical environments require proof of education; these regulations
are posted at ecfr.gov for further information. In an effort to
expedite this verification requirement, we encourage you to upload
your diploma or transcript at time of application.
In support of our mission "to improve health every day," this is a
tobacco-free environment.
Keywords: Sentara, Newport News , Patient Care Specialist, Other , Williamsburg, Virginia
Click
here to apply!
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