Patient Care Specialist
Company: Sentara
Location: Newport News
Posted on: January 26, 2023
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Job Description:
City/StateNewport News, VAOverviewWork ShiftFirst (Days) (United
States of America)As aPatient Care Specialistwith Sentara
Healthcare, you will provide non-clinical support within a
physician's office and ensure an excellent patient experience by
performing a variety of complex administrative tasks to support
patient care delivery. Primary duties include answering phones,
scheduling appointments, and answering patient questions. In this
role, you will find that teamwork is exceptional, with everyone
working together to ensure the best care for our patients. Click
https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in
the life of a Patient Care Specialist with Sentara
Healthcare.Benefits: Sentara offers an attractive array of
full-time benefits to include Medical, Dental, Vision, Paid Time
Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance
Plus Bonus, Career Advancement Opportunities, Work Perks, and
more.Our success is supported by a family-friendly culture that
encourages community involvement and creates unlimited
opportunities for development and growth.Be a part of an excellent
healthcare organization that cares about our People, Quality,
Patient Safety, Service, and Integrity. Join a team that has a
mission to improve health every day and a vision to be the
healthcare choice of the communities that we serve!Keywords:
Indeed, Talroo-Allied Health, Monster Job SummaryProvides
non-clinical support within the clinic/practice environment and
ensures an exceptional patient experience by performing a variety
of complex administrative tasks to support patient care delivery.
Schedules appointments or outpatient procedures under general
supervision, to include required coordination of referrals,
resources, and pre-authorizations as well as communication with the
patient and documentation within the appropriate systems. Provides
general administrative support for practice operations such as
scheduling meetings, preparing correspondence, maintaining
notes/minutes/files, responding to telephone and written inquiries
from internal and external sources such as patients, providers,
insurance companies, etc. Employs a high level of initiative and
independent judgment to make decisions about appropriate
prioritization and handling/routing of incoming requests and
difficult problems.
Three (3) years Clerical, Customer Service experience required. One
year experience with Health Insurance Plans, Medical Records Data,
Medical Terminology, Registration, Scheduling, or Third Party
Payers required. Experience with Electronic Medical Record systems
preferred. An Associate's level degree in lieu of the required
experience will be considered.Qualifications:HS - High School Grad
or Equivalent (Required)SkillsActive Listening, Coding,
Coordination, Critical Thinking, Mathematics, Microsoft Excel,
Microsoft Word, Reading Comprehension, Service Orientation,
Speaking, Technology/Computer, Time Management, Typing Speed 30+
WPM, WritingSentara Healthcare prides itself on the diversity and
inclusiveness of its close to an almost 30,000-member workforce.
Diversity, inclusion, and belonging is a guiding principle of the
organization to ensure its workforce reflects the communities it
serves.Per Clinical Laboratory Improvement Amendments (CLIA), some
clinical environments require proof of education; these regulations
are posted at ecfr.gov for further information. In an effort to
expedite this verification requirement, we encourage you to upload
your diploma or transcript at time of application.
In support of our mission "to improve health every day," this is a
tobacco-free environment.
Keywords: Sentara, Newport News , Patient Care Specialist, Other , Newport News, Virginia
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here to apply!
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