Patient Access Rep I
Company: Sentara
Location: Newport News
Posted on: March 17, 2023
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Job Description:
City/StateNewport News, VAOverviewWork ShiftRotating (United
States of America)Sentara Port Warwick, located in Newport News,
VA, is hiring a Patient Access Representative - Full Time Rotating
schedule (8-hour shifts between the hours of 6a-10:30p, rotating
weekends and holidays)Position also supports Sentara Careplex
Patient Access Team POA & Emergency Department.As aPatient Access
Rep with Sentara, you will work in the Emergency Department,
Patient Registration, or a doctor's office. This position's primary
duties include positively identifying the patient, collecting
demographic and insurance information, and admitting the patients.
This role allows you to work with both clinical and non-clinical
staff. If you desire, there are promotional opportunities into a
Patient Access Rep II/III, Team Leader, and Team Coordinator. You
will find that teamwork is exceptional, with everyone working
together to ensure the best care for our patients. Click
https://youtu.be/5J3AFqVhS8wto hear Jasmine tell us about a day in
the life of a Patient Access Representative with Sentara
Healthcare.Benefits: Sentara offers an attractive array of
full-time benefits to include Medical, Dental, Vision, Paid Time
Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance
Plus Bonus, Career Advancement Opportunities, Work Perks, and
more.Our success is supported by a family-friendly culture that
encourages community involvement and creates unlimited
opportunities for development and growth.Be a part of an excellent
healthcare organization that cares about our People, Quality,
Patient Safety, Service, and Integrity. Join a team that has a
mission to improve health every day and a vision to be the
healthcare choice of the communities that we serve!Talroo - Allied
HealthJob SummaryThe Patient Access Rep is responsible for all
aspects of the patient registration process, including: verifying
the patient identity and selecting the correct patient record,
reviewing schedules and physician orders to register the patient
for the appropriate service, scanning important documents such as
insurance cards, ID's, Living Wills, and POAs and verifying and
entering the patient's demographic and insurance information in the
electronic health record. During the registration process, the
Patient Access Rep will explain and complete complex regulatory and
compliance documents and adhere to all applicable privacy and
compliance standards. They also explain and collect co-payments,
deposits, and outstanding balances and perform the transactions
securely. In most areas, the Patient Access Rep is the first point
of contact for patients and provide the first impression of
Sentara. They greet patients and families, answer questions, and
ensure the patients arrive to the appropriate service area at the
right time. The Patient Access Rep may also perform scheduling,
pre-admission, and discharge duties and provide supervision and
patient information updates to families in waiting rooms.
Two years of customer service and/or data entry experience
required. Six months of previous healthcare experience a plus.
Associate's or Bachelor's degree can be considered in lieu of two
years of experience.
Knowledge of third party payers, ICD-9/ CPT coding and medical
terminology preferred. Interpersonal skills necessary in order to
successfully gather and exchange information in both oral and
written communications with proper grammar, spelling and
punctuation. Demonstrated proficiency in computer keyboarding
skills required.
Extensive training provided for entry-level candidates and
opportunities for advancement provided.Qualifications:HS - High
School Grad or Equivalent (Required)Customer Service, Data
EntrySkillsActive Listening, Critical Thinking, Persuasion, Reading
Comprehension, Service Orientation, Social Perceptiveness,
Speaking, Time ManagementSentara Healthcare prides itself on the
diversity and inclusiveness of its close to an almost 30,000-member
workforce. Diversity, inclusion, and belonging is a guiding
principle of the organization to ensure its workforce reflects the
communities it serves.Per Clinical Laboratory Improvement
Amendments (CLIA), some clinical environments require proof of
education; these regulations are posted at ecfr.gov for further
information. In an effort to expedite this verification
requirement, we encourage you to upload your diploma or transcript
at time of application.
In support of our mission "to improve health every day," this is a
tobacco-free environment.
Keywords: Sentara, Newport News , Patient Access Rep I, Other , Newport News, Virginia
Click
here to apply!
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