Work From Home - Chat Customer Service Consultant
Company: Wayfair
Location: Williamsburg
Posted on: March 19, 2023
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Job Description:
[Retail Sales / Customer Support / Fully Remote] - Anywhere in
U.S. / Great Pay + Bonus Eligible / Amazing Benefits / Wayfair
supplies all equipment - As a Chat Customer Service Consultant
you'll: Troubleshoot and resolve customer service inquiries while
building a relationship with the customer; Provide service to
customers on multiple channels (at first, Chat then Mobile
Messaging and other channels) to provide assistance with post-order
issues such as returns, replacements, refunds, delivery status,
back order inquiries, and any other issues that may arise in the
order fulfillment process; Exceed customer satisfaction, efficiency
metrics and issue resolution targets...Hiring Fast > >
Keywords: Wayfair, Newport News , Work From Home - Chat Customer Service Consultant, Other , Williamsburg, Virginia
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