Customer Retention Specialist

Company: VirtualVocations
Location: Newport News
Posted on: September 15, 2023

Job Description:

A company is looking for a Customer Retention Specialist.
Key Responsibilities:

Make 100+ outbound dials daily
Keep records of transfers to Loan Officers
Place follow-up calls to build rapport with borrowers

Required Qualifications:

1-2 years of customer service, call center, or sales experience
Proficiency with Microsoft Office programs
Passionate about helping customers achieve financial goals
General credit knowledge
High School Diploma or equivalent; some college preferred

Keywords: VirtualVocations, Newport News , Customer Retention Specialist, Other , Newport News, Virginia

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