Retrieval Customer Experience Representative

Company: VirtualVocations
Location: Newport News
Posted on: September 17, 2023

Job Description:

A company is looking for a Retrieval Customer Experience Representative.
Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers
Responding promptly to customer inquiries in a high call volume, fast-paced environment
Interacting with customers via telephone, email, and online chat to provide customer service, resolve issues, and educate customers

Qualifications:

High school diploma, general education degree, or equivalent
3 or more years of customer service experience required
Experience using call center phone systems like Ring Central
1 or more year of experience in a call center environment
Data entry/typing skills of 30 WPM

Keywords: VirtualVocations, Newport News , Retrieval Customer Experience Representative, Other , Newport News, Virginia

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