Member Services Professional
Company: VirtualVocations
Location: Newport News
Posted on: September 19, 2023
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Job Description:
A company is looking for a Member Services Professional in the
Healthcare insurance industry.
Key Responsibilities:
Act as an advocate for members, providing knowledge and support
throughout their healthcare experience
Deliver exceptional service through multiple channels and maintain
ownership of member resolution
Educate members on benefit plans, resources, and available services
to optimize their healthcare journey
Required Qualifications:
High school diploma or GED
1+ year of healthcare industry work experience
Proficiency in Microsoft Outlook, Word, and Excel
Experience in delivering client-focused solutions within direct
member contact and education
Aptitude for learning and retention
Keywords: VirtualVocations, Newport News , Member Services Professional, Other , Newport News, Virginia
Click
here to apply!
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