Member Services Professional

Company: VirtualVocations
Location: Newport News
Posted on: September 19, 2023

Job Description:

A company is looking for a Member Services Professional in the Healthcare insurance industry.
Key Responsibilities:

Act as an advocate for members, providing knowledge and support throughout their healthcare experience
Deliver exceptional service through multiple channels and maintain ownership of member resolution
Educate members on benefit plans, resources, and available services to optimize their healthcare journey

Required Qualifications:

High school diploma or GED
1+ year of healthcare industry work experience
Proficiency in Microsoft Outlook, Word, and Excel
Experience in delivering client-focused solutions within direct member contact and education
Aptitude for learning and retention

Keywords: VirtualVocations, Newport News , Member Services Professional, Other , Newport News, Virginia

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