Full Time - Fulfillment Team Lead - Day
Company: Lowe's
Location: Chesterfield
Posted on: April 28, 2024
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Job Description:
What You Will DoAll Lowes associates deliver quality customer
service while maintaining a store that is clean, safe, and stocked
with the products our customers need. As a Fulfillment Lead, this
means: Picking and checking merchandise for customer pickup,
delivery, and installer pickup. Being friendly and professional,
and engaging customers as they enter the store, helping them find
merchandise if needed. Engaging in safe work practices and
encouraging others to do the same.The Fulfillment Lead spends most
of his/her time checking, managing, and fulfilling orders. These
orders consist of online, pick up later, delivery, install and pro.
As Fulfillment Lead, he/she provides supervision, coaching, and
support to the Fulfillment Associates. This associate also assists
by making recommendations to solve issues and by prioritizing work
to meet customer needs.Travel Requirements: This role does not
require regular travel; however, this role may need to travel on
occasion to meetings, trainings, or to support neighboring
stores.What We're Looking For Hourly Full Time or Part Time:
Generally scheduled 39 to 40 or up to 25 hours per week,
respectively; more hours may be required based on the needs of the
store. Requires morning, afternoon and evening availability any day
of the week. Physical ability to perform tasks that may require
prolonged standing, sitting, and other activities necessary to
perform job duties. Minimally must be able to lift 25 pounds
without assistance; may lift over 25 pounds with or without
assistance.What You Need To SucceedMinimum Qualifications Ability
to read, write, and perform basic arithmetic (addition,
subtraction). 6 months of experience using a computer, including
inputting, accessing, modifying, or outputting information. 6
months experience using common retail technology, such as smart
phones and tablets. 1 year of retail experience providing customer
service, including identifying and resolving customer issues,
greeting customers, answering phones, building relationships with
customers, and thanking customers for their business. Ability to
obtain sales related licensure or registration as may be required
by law.Preferred Qualifications 6 months experience working in any
department at a Lowes retail store. 6 months of experience in an
administrative role processing and filing paperwork including
invoices. 1 year of supervisory experience in any field, including
directing, delegating, evaluating, training, and coaching
employees. 1 year of experience in a customer service or product
fulfillment position at a home improvement or hardware retailer in
related department (e.g., kitchen, plumbing, electrical, lawn and
garden).Lowes is an equal opportunity employer and administers all
personnel practices without regard to race, color, religious creed,
sex, gender, age, ancestry, national origin, mental or physical
disability or medical condition, sexual orientation, gender
identity or expression, marital status, military or veteran status,
genetic information, or any other category protected under federal,
state, or local law.Starting rate of pay may vary based on factors
including, but not limited to, position offered, location,
education, training, and/or experience. For information regarding
our benefit programs and eligibility, please visit
https://talent.lowes.com/us/en/benefits.Starting rate of pay may
vary based on factors including, but not limited to, position
offered, location, education, training, and/or experience.by
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Keywords: Lowe's, Newport News , Full Time - Fulfillment Team Lead - Day, Other , Chesterfield, Virginia
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